Desk Operations Specialist - Multiple Departments Multiple Openings
About The Position
Desk Operations Specialists (formerly known as Clinical Assistants) work with physicians and other health care professionals to anticipate and respond directly to patient needs and the requests of the health care team. You will be responsible for coordinating the details of the patient's visit by: • Serving as a direct contact and resource to the patient • Preparing the patient for their appointment by performing check-in procedures and rooming for providers • Collecting patient vitals and completing pre-examination record information • Scheduling follow-up appointments • Managing the flow of patient material • Communicating scheduling delays or changes • Assist with wayfinding • Performing additional direct patient care duties as needed Click to watch a short video to learn more about the opportunity to join Mayo Clinic as a Desk Operations Specialist: https://www.youtube.com/watch?v=XGsJu0IPPRk Position is 100% on-site. Desk Operations has various Desk Operations Specialist positions available in multiple locations, schedules and shifts are dependent upon position availability at any given time. Applicants are not applying for a specific area. Qualified applicants are pooled for consideration by any/all active hiring managers. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. This posting is for applicants external to Mayo Clinic only. Internal candidates please search for Desk Operations Specialist in the internal Opportunity Marketplace.
Responsibilities
- Serving as a direct contact and resource to the patient
- Preparing the patient for their appointment by performing check-in procedures and rooming for providers
- Collecting patient vitals and completing pre-examination record information
- Scheduling follow-up appointments
- Managing the flow of patient material
- Communicating scheduling delays or changes
- Assist with wayfinding
- Performing additional direct patient care duties as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
