Customer Service Positions - 6th Street Place (Hiring Event)

Mercy Housing•Los Angeles, CA

2d•$20 - $24•Onsite

About The Position

6th Street Place, a unique community in the Skid Row neighborhood, is changing the narrative of homelessness. This innovative development, located in the heart of Los Angeles, is not just about providing 93 affordable homes. It's about offering a new beginning. You will help to build a community, while building your career. We are looking to hire a Lead Desk Clerk and Shift Desk Clerks to provide customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team. If you have experience living or working in the Skid Row area of Los Angeles, this is the perfect job for you. As an employee you will have designated secure parking. We also have convenient access to Metro Local and Metro Rapid public transportation. We encourage candidates with lived experience to apply. This is an on-site position. Schedule: Multiple shifts available Pay : $20.00-$24.00/hour Benefits : Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. 403b + match Early close Fridays (3 paid hours each Friday) Early close prior to a holiday (3 paid hours) Paid Time off between Christmas and New Year's Holiday Paid Volunteer Time Paid Parental Leave and Care Giver Leave Paid Life Insurance Free Employee Assistance Plan Free Basic Dental Pet Insurance options This is a brief description summarizing the abilities and skills needed for the position. Pursuant to the Los Angeles Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records.

Requirements

High school diploma or equivalent
General office experience
Work with diverse and vulnerable populations who have experienced homelessness
Answer telephone and greet residents and guests clearly
Treat a variety of people with respect and compassion
Maintain confidentiality
Decide when an incident is an emergency and take appropriate action
Write messages in a legible fashion

Nice To Haves

Experience living or working in the Skid Row area of Los Angeles
Candidates with lived experience

Responsibilities

Provide customer service to residents
Monitor the residents and visitors in and out of the building
Provide security to the property
Communicate appropriately and adequately with the proper authorities and Property team