Part-time Desk Clerk

Charities Housing•San Jose, CA

10d•Onsite

About The Position

Under the supervision of the Property Manager, the desk clerk is responsible for the security of the public areas of the building. Greet guests, answer questions, and answer the telephone. Monitor the security / TV system screens, walk the property, and report any suspicious activity. Desk clerk is responsible for the clean appearance of the desk area and for enforcing rules regarding the lobby and library areas. Other duties as assigned by the Resident Manager.

Requirements

High School Diploma or equivalent
Ability to relate well to residents, guests, and other staff.
Must be mature and responsible.
Must be able to show they can exercise good judgment.
Must be flexible in attitude and work schedule
Must have good communication skills and telephone manners.
Previous experience of similar type desirable.
Demonstrate ability to work alone and follow directions.

Nice To Haves

Previous experience of similar type desirable.

Responsibilities

Be the public person at the front desk.
Always present a good appearance (neat and clean).
Greet guests and give entry to vendors or those (other than residents) visiting the property.
Answer questions, give information regarding application and unit availability, answer the telephone, and take messages that are legible and complete in content.
Observe the TV security monitors and report any suspicious activity.
In the event of an emergency, respond to the appropriate service by calling 911 and then the Property Manager.
Enforce policy regarding after hours guests.
Register all overnight guests.
Enforce prohibition against eating food in the lobby area and make sure that all litter is picked up immediately.
Notify the janitor for large clean-up needs.
Perform other duties as requested by the Resident Manager