Desk Clerk (Ira D. Hall Square)
About The Position
Under the direction of the Community Manager, you will be responsible for monitoring traffic in and out of the building, maintaining the front office, communicating with residents, visitors, and staff, and assisting with administrative needs. Duties include: answering phones, monitoring cameras, assisting residents, visitors, guests, and applicants as needed, documenting building activity in the property log, writing incident reports, completing work orders, and ensuring the building is secure. MidPen expects that you adhere to our policies and Fair Housing regulations.
Requirements
- High school diploma or GED and one year of receptionist or administrative experience
- Proficient computer skills (Microsoft Word and Excel) a plus
- Excellent written and verbal communication skills
- Flexibility and willingness to perform varied tasks
- Must have reliable transportation or if driving to the site must possess a valid California driver’s license, reliable transportation, and proof of current auto insurance policy
- Commitment to the Mission and Values of MidPen Services and MidPen Housing
- Constantly perform desk-based computer tasks, frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 15 pounds
- Rarely twist/bend/stoop/squat, kneel/crawl
- Ability to work flexible hours
Responsibilities
- Greets and screens all visitors and guests as they enter and leave the building
- Updates visitor log, daily log and other front desk forms
- Answers telephones, takes messages and directs people appropriately
- Files, prepares correspondence, sorts and distributes notices
- Completes property logs, incident reports and other office responsibilities
- Enforces Community Policies and House rules
- Maintains orderly appearance of front entrance, lobby area and adjoining rooms
- Posts and distributes tenant notices
- Monitors video camera system
- Performs other duties as requested
Benefits
- Health Insurance
- Dental, Vision, Life & Disability Insurance
- 403(b) Retirement Investment
- Employee Education Reimbursement Program
- Paid Parental Leave
- FSA for Childcare, Medical, and Commuter Benefits
- EAP Program
- Pet Insurance
- Paid Time Off
- Company Holidays
- Wellness Days
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
