Desk Clerk - PT

TravelCenters of America • Sparks, NV

179d • $16 - $16

About The Position

Whether they're traveling near or far, our guests know when they stay at a TA hotel, they'll be met by welcoming team members who deliver an outstanding guest experience. The Hotel Desk Clerk is key member of the hotel team responsible for providing guests with an accommodating experience by coordinating amenities and responding to the guest's needs. Their primary duties include greeting guests as they enter the lobby, fielding calls from guests and helping visitors check into their rooms. The Hotel Desk Clerk ensures we are returning every traveler to the road better than they came!

Requirements

• A dedicated individual who works well with others and is excited to be part of our team
• Basic computer/POS knowledge preferred
• Cash handling skills preferred
• Excellent customer service and communication skills
• Ability to work flexible hours including nights, weekends and some holidays

Responsibilities

• Work in a fun, trusting environment focused on great customer service
• Serve each guest courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude
• Help guests check into their rooms and coordinate room reservations
• Provide information to guests about room rates, housekeeping schedules, what services the hotel offers, the various amenities, etc.
• Process transactions of customers on a point-of-sale (POS) register; maintain a clean desk/office area
• Prioritize your work according to management's needs
• Know and follow safety guidelines and report potentially unsafe situations caused by team members and customers
• Establish strong communication and rapport with leaders and co-workers
• Perform other job-related duties as assigned

Benefits

• Medical, dental, vision and life insurance
• 401(k) with a company match
• Vacation and paid holidays
• Tuition reimbursement
• On-site Meal discounts
• A wide variety of discounts on technology, travel, food and fuel
• Opportunity for growth and advancement

What This Job Offers

• Career Level: Entry Level
• Industry: Publishing Industries
• Number of Employees: 5,001-10,000 employees