Designated Support Engineer III
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
Zscaler is looking for an experienced Designated Support Engineer to join our Customer Service team, reporting to the Director of Focal Support. This is a hybrid role, reporting in to the Plano, Texas office 3 days a week. You will work in a small group (pod) familiar with both customer technology and maintenance personnel. Your role will involve earning customer trust and delivering a superior, responsive support experience. You will collaborate with Technical Account Managers (TAMs) and account teams to provide personalized and knowledgeable support, understand customer history and feature usage to provide relevant recommendations, and contribute to building customer trust in our product for mission-critical infrastructure while delivering technical solutions to large enterprises.
