Designated Selling Associate - Nike NxN - Michigan Avenue

Nordstrom • Chicago, IL

450d

About The Position

The Designated Selling Associate (DSA) Salesperson at Nordstrom is a customer-focused role that emphasizes building relationships and driving sales through exceptional service and product knowledge. DSAs are responsible for achieving sales goals, both in-store and digitally, while representing the Nordstrom brand. They engage with customers to provide personalized fashion advice, educate peers on brand trends, and maintain a customer-ready department. This position requires flexibility and adaptability to meet business needs and customer expectations.

Requirements

• Excellent communication and interpersonal skills to establish rapport with customers.
• Ability to excel in a competitive team environment.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to work a flexible schedule based on business needs.
• Ability to read sales reporting in relation to goals.
• Understanding of how to educate customers on new and emerging brands.
• Confidence with high/low price points and showcasing value to customers.
• Strong understanding of customers' holistic wardrobe and style.

Responsibilities

• Set and achieve sales goals for both in-store and digital selling using effective selling tools.
• Build lasting relationships with customers.
• Provide the best service to customers, which may require performing duties in different departments.
• Offer honest feedback to customers about style, fit, and value of products.
• Seek fashion and product knowledge through meetings and training.
• Conduct product knowledge meetings with other DSAs and Stylists.
• Provide valid product feedback to the Department Manager to improve product assortment.
• Drive business through appointment-based selling during events and non-events.
• Maintain a customer-ready department through stocking, re-merchandising, and cleaning.
• Grow sales by opening new Nordstrom Rewards program accounts.

Benefits

• Medical/Vision
• Dental
• Retirement
• Paid Time Away
• Life Insurance
• Disability
• Merchandise Discount
• EAP Resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed