Designated Selling Associate - House of CB - Valley Fair

Nordstrom • San Jose, CA

111d • $21 - $21

About The Position

The ideal DSA (Designated Selling Associate) Salesperson is passionate about fashion, enjoys working one-on-one with customers and thrives in a sales environment. DSAs drive volume for Nordstrom while championing the brand they represent. DSAs are leaders in customer service, product knowledge education, merchandising, and selling. They drive sales by knowing brand performance, cultivate relationships with both existing and new customers, and educate peers on brand trends, product knowledge, and style. A day in the life includes setting and achieving sales goals, building lasting relationships with customers, providing the best service, and seeking fashion and product knowledge to build expertise.

Requirements

• Excellent communication and interpersonal skills to establish rapport with customers
• The ability to excel in a competitive team environment
• The ability to prioritize multiple tasks in a fast-paced environment
• The ability to work a flexible schedule based on business needs
• The ability to read sales reporting in relation to goals
• Understand how to educate customers on new and emerging brands
• Confidence with high/low price points and the ability to showcase to customers the value of the item
• A strong understanding of customer's holistic wardrobe and style

Responsibilities

• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media), and reservations
• Build lasting relationships with customers
• Provide honest and confident feedback to customers about style, fit and the value the piece will bring to their wardrobe
• Seek fashion and product knowledge, including attending meetings and trainings, to build your expertise
• Build relationships with other DSAs, Stylists, and surrounding departments by conducting DSA-run product knowledge meetings
• Provide valid product feedback to DM to help better the assortment received at your store
• Drive predictable business through appointment-based selling during event and non-event timeframes
• Work with the team to keep the department customer ready, which means stocking, re-merchandising, display, price markdowns, merchandise transfers and cleaning
• Grow sales by opening new Nordstrom Rewards program accounts

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources
• 401k

What This Job Offers

• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers