Design Validation
ION SOLAR LLC•Orem, UT
•Onsite
About The Position
ION Solar is one of the nation's fastest-growing, full-service residential solar companies. With offices in eight states across the country and a growing workforce of over 700 employees, ION Solar is providing a simple, affordable way for homeowners to switch to solar. A Design Validation Specialist contributes to Ion Solar by confirming solar designs with customers, handling any changes to the system layout/size and completing financing change orders throughout the solar process.
Requirements
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to develop solutions to difficult problems
- A high school diploma or equivalent is required
- Customer service experience required
Nice To Haves
- Solar experience preferred
- Salesforce experience preferred
Responsibilities
- Call customers once their final design is created to confirm their layout
- Assist customers with the layout of the panels to provide maximum production and aesthetics
- Work closely with the design department if any changes are needed to the system.
- Process financial changes
- Create and retrieve updated contract documents
- Communicate changes and issues effectively with sales representatives in the field
- Field inbound customer calls with design inquiries
Benefits
- Competitive wages
- Health/Vision/Dental Insurance
- 401(k)
- Paid time off and paid holidays
- Paid birthday off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
