Design Support Systems Engineer

VIAVI Solutions•Morrisville, NC

About The Position

VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications. We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company – to question, to collaborate and to push for solutions that will delight our customers. VIAVI Solutions has an exciting opportunity for a Design Support/System Engineer in Morrisville, NC. Join our global DevOps and Common Tools Team within R&D, where you'll have direct impact on the development infrastructure supporting VIAVI's Assurance Product portfolio—solutions that ensure telecommunication networks worldwide operate at peak performance. In this role, you'll architect and manage cutting-edge DevSecOps toolchains, automate infrastructure workflows, and drive platform innovations that directly enhance developer productivity across our global engineering organization.

Requirements

Bachelor's degree in Computer Science, Information Technology, or related field with 5+ years of DevOps/Systems Engineering experience
Ability to work in an ITAR setting is required
Expert-level Linux system administration (RHEL 7/8/9 or Rocky/Oracle Linux preferred)
Strong scripting and automation skills (Python and Bash/Shell required; Ansible and PowerShell preferred)
Hands-on experience with Atlassian suite (Jira, Confluence, Bitbucket, Bamboo) administration
Solid understanding of CI/CD principles and practical implementation experience
Experience with artifact management tools (e.g., JFrog Artifactory) and security scanning platforms (e.g., SonarQube, Tenable)
Proficiency with Git version control workflows and branching strategies
Experience with virtual environments (VMware, Hyper-V, Proxmox, or OpenStack)
Linux networking expertise and experience with NGINX or similar reverse proxy solutions
Strong troubleshooting abilities and analytical problem-solving skills
Excellent communication skills with ability to work effectively across global teams
Self-motivated with strong organizational skills and attention to detail
Proficiency with Microsoft Office suite (PowerPoint, Excel, Word)

Nice To Haves

Production Linux system administration experience in enterprise environments
Deep knowledge of server architecture including CPU, memory, I/O, and storage optimization
Advanced NGINX configuration experience for reverse proxy and load balancing
Database administration experience with MySQL, PostgreSQL, or other enterprise databases
Experience with infrastructure-as-code tools (Terraform, Ansible, CloudFormation)
Familiarity with container technologies (Docker, Kubernetes)
Knowledge of programming languages such as C/C++, Java, or C# for tooling integration

Responsibilities

Research and evaluate emerging DevOps tools, technologies, and best practices
Manage R&D tools budget for Software Engineering and Network Engineering groups
Define and implement comprehensive backup and disaster recovery strategies
Drive process improvements and automation initiatives to enhance developer workflows
Manage software licenses and track costs across the tools portfolio
Administer enterprise DevOps toolchain including Jira, Confluence, Bitbucket, Bamboo, GitLab, SonarQube, Tenable.sc, Nessus, JFrog Artifactory/Xray/JAS, Vault, and license servers
Help drive the administration and adoption of AI-driven automation and intelligent tools
Maintain system security through SSL/TLS certificate management and timely security patches
Perform version upgrades, patch management, and OS updates (RHEL/Rocky/Oracle Linux/Ubuntu)
Configure and maintain NGINX reverse proxy for secure HTTPS access
Ensure comprehensive backup coverage and validate restore procedures for all critical systems
Manage and maintain monitoring and observability tools such as Grafana, Prometheus, Graylog, and Node Exporter
Design and deploy automated OS installation systems via PXE boot
Manage virtual environments across MS Hyper-V, VMware, Proxmox, and OpenStack platforms
Monitor system performance, optimize resource allocation, and plan capacity
Implement and maintain CI/CD pipelines using Atlassian and GitLab tools
Configure Linux networking, manage storage systems, and maintain server architecture
Set up, configure, and maintain lab networking environments using Cisco IOS and Dell OS10 switches (VLANs, trunking, port security, link aggregation, etc.)
Troubleshoot and resolve connectivity issues across multiple geographical sites, including hands-on switch configuration and diagnostic
Provide tier 2/3 support for developer tooling requests and technical issues
Manage user access provisioning through Active Directory group administration
Troubleshoot issues efficiently, distinguishing between system problems and user errors
Create clear documentation and provide training on tooling best practices
Collaborate cross-functionally to understand and meet development team needs