Design Studio Spc/Home Stylist

Williams-Sonoma-posted about 1 year ago

Full-time • Entry Level

Boise, ID

Furniture, Home Furnishings, Electronics, and Appliance Retailers

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The Design Studio Specialist role at Williams-Sonoma, Inc. focuses on inspiring customers to express their personal style in their homes. This position involves assisting customers with design consultations, both in-store and in-home, to create tailored design plans that enhance their living spaces. The specialist will also be responsible for completing sales transactions and promoting ongoing customer engagement with the brand.

Utilize design expertise to assist clients in one-on-one consultations in the store and in-home regarding the design of their living spaces to drive store sales.
Perform productive in-home consultations including the ability to accurately measure and assess the client's living space.
Create and present design plans based on client's needs, style, preferences, and living space.
Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals.
Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.

Strong communication, clienteling, and customer follow-up skills.
Ability to complete and coordinate complex large orders within a variety of sales channels.
Experience in working with the elements of design preferred.
Proven ability to prioritize and handle multiple tasks simultaneously.
1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required).

A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Individual development plans and career pathing conversations
Annual performance appraisals
Cross-brand and cross-functional career opportunities
Online learning opportunities through brand specific resources and WSI University
Leadership development opportunities

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