Design Specialist - Santa Monica
About The Position
At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings. Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. Are you a creative professional with a passion for interior design and a proven track record in sales? Do you thrive in a client-facing environment where you can bring iconic modern design to life? If so, our Design Within Reach store is looking for you.
Requirements
- A design-savvy sales professional with a passion for modern interiors
- Experienced in retail sales, design consulting, or customer success (preferred)
- Background in interior design, architecture, or related field (preferred)
- Skilled in client needs assessment, problem-solving, and relationship building
- Proficient with Microsoft Office, and design tools (e.g., SketchUp, AutoCAD, or similar)
- Able to lift 20+ lbs and work in a fast-paced, team-oriented environment
Responsibilities
- Drive sales by delivering personalized design consultations and solutions that meet client needs
- Build and maintain relationships with clients, trade professionals, and the local design community
- Meet and exceed sales performance goals, consistently achieving key performance indicators (KPIs) including revenue targets, conversion rates, and client retention metrics
- Leverage your design expertise to guide clients through product selection, space planning, and styling
- Manage the full client lifecycle using CRM tools and outreach strategies to exceed sales goals
- Maintain visual merchandising standards and contribute to the overall aesthetic of the store
- Stay current on product knowledge, design trends, and industry developments through training and self-study
- Conduct in-home consultations and attend off-site meetings with trade clients as needed
Benefits
- Competitive hourly base with uncapped commission on shipped items
- Performance-based bonus plan
- Medical, dental, and vision insurance
- Paid vacation, holidays, and parental leave
- Commuter benefit up to $150/month
- 401(k) with 4% company match
- Generous employee discounts
- Ongoing professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
