Design Sales Apprentice

Sims-Lohman•Lexington, KY

69d•Onsite

About The Position

Sims-Lohman is a family-owned distributor of cabinets and fabricator of granite and quartz countertops. Our legacy of developing trusted relationships within the building industry has helped our business evolve and grow over the last 49 years. This is a fantastic time to join our team. We have consistently ranked among the fastest growing companies in America on the Inc. 5000 list. We provide our Team Members a competitive salary and benefit package including: Health, Dental, Vision, Life Insurance, Short and Long Term Disability coverages and a 401(k) plan. There is no better time to join our exciting and fast-growing organization. We are currently searching for a Design Sales Apprentice. The Design Sales Apprentice will work with our Design Team Members to be developed to provide overall customer service, relationship and project management to custom builders, remodelers, contractors and their clientele. While in development, the Design Sales Apprentice will be the primary front desk attendant to meet, greet and direct customers. Essential Functions: Reasonable accommodations may be made to enable team members with disabilities to perform the essential functions. 1. Perform all job duties with a safety mindset and drive the safe operation of customer visits to a facility. 2. Source custom builder, remodeler, contractors to build a book of business. 3. Prepare 20/20 designs for each customer order, utilizing existing drawings or creating new as needed. 4. Prepare estimates for the customer’s clientele. 5. Enter orders to the Moraware system. 6. Meet with customers for cabinet, countertop and accessory choices and lay-outs as necessary. 7. Drive each customer order through the Sales, Warehouse/Delivery, Fabrication, Installation and Administrative functions as necessary. 8. Visit on-site job installations as necessary to ensure quality of delivery and/or installation. 9. Communicate with the customer on status of sale and/or installation. 10. Interact with vendors as needed to resolve customer service issues. 11. Support accomplishment of goals within the sales plan.

Requirements

Outstanding sales hunting skills
Tenacity to build and maintain a book of business
Excellent project management skills, with emphasis on driving sales order to completion
Excellent verbal and written communication skills
Excellent ability to resolve problems while soothing the customer
Strong team player skills other functions (warehouse, production, administration)
Excellent conflict management skills
Ability to gain personal credibility with customers and team members
Good stress management/composure skills
Proficient in Microsoft Office, Excel in particular
Knowledge of and ability to use business IT systems
Desire to perform extensive computer work
Secondary education in design, architecture, construction management or business preferred.
3+ years of experience in sales project management, preferably in the building material industry with kitchen and bath design.
Use of 20/20 design software for kitchen and bath layouts required.

Nice To Haves

Stone industry experience a plus.

Responsibilities

Perform all job duties with a safety mindset and drive the safe operation of customer visits to a facility.
Source custom builder, remodeler, contractors to build a book of business.
Prepare 20/20 designs for each customer order, utilizing existing drawings or creating new as needed.
Prepare estimates for the customer’s clientele.
Enter orders to the Moraware system.
Meet with customers for cabinet, countertop and accessory choices and lay-outs as necessary.
Drive each customer order through the Sales, Warehouse/Delivery, Fabrication, Installation and Administrative functions as necessary.
Visit on-site job installations as necessary to ensure quality of delivery and/or installation.
Communicate with the customer on status of sale and/or installation.
Interact with vendors as needed to resolve customer service issues.
Support accomplishment of goals within the sales plan.