Design Program Manager - CA, UT, WA, TX, CO

Zions Bank • San Diego, CA

1d • $105,000 - $150,000 • Onsite

About The Position

For more than 150 years, Zions Bancorporation has built on the dedication and talent of our people, earning recognition as one of the ‘Best Banks to Work For.’ Now, we’re focused on shaping the future of banking—leveraging innovation, strengthening local relationships, and delivering exceptional value across our collection of great banks in the West. Our expanding marketing team is creating something transformative: a dynamic, in-house Creative Studio that will redefine how we tell our story and connect with customers. Under the leadership of our new CMO, we’re building a modern, collaborative hub for bold ideas and innovative campaigns that elevate a bank known for exceptional service and deep community roots. This is your opportunity to help shape a creative vision that sets a new standard for financial marketing. We’re looking for a Design Program Manager who will lead strategic marketing initiatives while coordinating collaborative impact. This role will need to move fluidly within a complex organization to facilitate high impact creative across print and digital. The Design Program Manager will oversee the operations for the Creative Studio — how we plan, review, and collaborate across affiliates, segments, and internal teams. This role will build and evolve the systems, rituals, and tooling that help the creative team work efficiently, scale quality, and operate with clarity. You’ll partner closely with Design leadership to establish consistent design rhythms, streamline processes, and introduce systems that support capacity planning, quality reviews, and team enablement. You’ll also guide design tooling, onboarding, and key initiatives that improve the health, performance, and culture of the Creative Studio. This is a keystone role designed for someone who thrives at the intersection of operations, systems design, and creative collaboration.

Requirements

• Bachelor’s degree in Design, Marketing, Communications, or related field; Master’s preferred.
• Minimum 5 years in creative agency roles, ideally within financial services or regulated industries.
• Expertise in marketing strategies across digital, interactive, and print channels.
• Proven ability to manage large-scale projects, budgets, and agile workflows.
• Exceptional leadership, organizational, and communication skills with a track record of mentoring teams.
• Creative problem-solving and analytical abilities.

Nice To Haves

• Familiarity with banking products and services is a plus.

Responsibilities

• Lead design operations for the Creative Studio: Build, maintain, and evolve how the team creates high-quality work that drives business goals.
• Drive creative process: Establish consistent, efficient team rituals such as critique, shareouts, review processes that drive alignment and elevate craft .
• Manage and facilitate leadership meetings: Run agendas for the Creative Studio team meetings, ensuring focus, follow-through, and clarity.
• Manage creative tooling: Daily administration of creative tools (Adobe, Figma, etc.) as well as working with procurement to secure new tools to improve efficiency.
• Drive onboarding and enablement: Maintain and update onboarding in partnership with IT, HR, and other teams to ensure new team members ramp up quickly.
• Enable Creative Studio leadership: Free up time by managing coordination, communication and planning logistics.
• Support Creative Studio culture and growth: Lead follow-ups with team, research and coordinate team activities, and facilitate initiatives that strengthen community and collaboration.

Benefits

• Along with competitive benefits starting on day one, including 12 bank holidays, profit sharing, and a company-matched 401(k), you’ll have the chance to grow your career while creating work that truly matters to our customers and communities.
• Day-one coverage for Medical, Dental, Vision, Life, and Disability Insurance.
• Paid Parental Leave, Adoption Assistance, and Mental Health benefits including coaching and therapy sessions.
• 401(k) with company match, Profit Sharing, and Tuition Reimbursement (up to $5,250 annually).
• Paid Training, Paid Time Off (PTO), 11 Federal Holidays plus applicable state holidays.
• Employee Ambassador preferred banking products.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager