Design Program Manager - Family of Apps (FoA)

Meta-posted 2 days ago
Full-time • Manager
Los Angeles, CA
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As a centralized team, the Creative Audio Organization touches nearly every product Meta produces.We're now seeking an experienced Design Program Manager to join our Family of Apps team, who will play a pivotal role in shaping the future of audio across Meta's Family of Apps (Instagram, Facebook, WhatsApp, Messenger, Threads and MetaAI). You will collaborate with cross-functional teams, including product design, branding and engineering, to design audio experiences that span multiple devices, such as smartphones, smart glasses, VR headsets, and AR/MR experiences. As part of our team, you will work alongside a team of Interaction Sound Designers who are responsible for helping build brand recognition, and enhance the overall brand experiences across all of our products. In this role, you will have a unique opportunity to collaborate with product and creative teams across Meta to drive sonic innovation and create meaningful experiences that connect people in new ways.

  • Identify and drive large, program-level product initiatives forward that have multiple stakeholders, competing deadlines, multiple dependencies and many moving parts
  • Prioritize, assess tradeoffs, propose clear solutions and communicate strategically
  • Identify, define and manage multi-team strategic initiatives that drive efficiency and impact, often contributing best practices to the discipline
  • Advocate for design-driven solutions and apply design thinking to programs and operations
  • Own and facilitate meetings to drive progress against goals and objectives and establish clear next steps and owners, while resolving blocks that impede progress
  • Proactively assess risk, raise flags and resolve issues before they become problems for larger teams
  • Sought out as the operations subject-matter expert to the product team and trusted leader across the company, collaborating and sharing in-depth knowledge with team members
  • Communicate persuasively to the right audience to get buy-in and feedback
  • Proactively problem solve and distribute information effectively
  • Define and measure impact of programs and initiatives both qualitatively and quantitatively, continually refining and iterating to ensure usage and adoption
  • Scale internal organization programs and initiatives when necessary and delegate effectively with clear expectations
  • Source and manage operational budgets, vendor relationships and contracts
  • 6+ years of experience working with product teams or programs (or other equivalent fields) from roadmapping through delivery
  • Experience working directly with product designers, user experience researchers, and content designers
  • Track record of operating under your own initiative and without oversight
  • Experience leading product or business strategy in a time-sensitive environment
  • Experience managing vendors and contractors
  • Experience using data to identify problems and communicate solutions
  • Experience managing time-critical projects through to completion while balancing evolving priorities and a wide-range of stakeholders
  • Familiarity with governance frameworks that ensure process efficiency, effectiveness, and alignment with hardware and software product development and user experience objectives
  • Experience with AR/MR technology or game development
  • Interest in AI or generative AI systems
  • Familiarity with audio production and audio production software
  • Understanding of DSP, audio synthesis, and digital audio concepts and formats
  • Experience organizing and visualizing data using SQL and Tableau
  • bonus
  • equity
  • benefits
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