Design Ops Director

AON • Chicago, IL

445d • $130,000 - $160,000

About The Position

The Design Ops Director at Aon Corporation is responsible for leading the design operations team, ensuring efficient design delivery, and managing day-to-day design processes. This role involves strategic contributions to design governance, project management, and measuring the impact of design initiatives. The director will work closely with design leadership and the centralized design team to optimize workflows, document processes, and enhance collaboration across teams.

Requirements

• Bachelor's degree in UX Design or related field.
• 5+ years of experience in Product or UX Design with a focus on Design Systems.
• 4+ years of experience in a Design Operations role.
• 2+ years of experience leading a creative team.
• Proficiency in project management tools and design software such as Figma, Miro, and Confluence.
• Strong written and verbal communication skills.

Nice To Haves

• Experience with design trends and conferences.
• Innovative and creative problem-solving skills.

Responsibilities

• Lead the intake and prioritization of design projects.
• Manage design governance and project management processes.
• Document frameworks and standard processes for consistent quality.
• Create and manage a standardized document repository.
• Define and track KPIs for operational efficiency of the design team.
• Encourage knowledge sharing and collaboration across teams.
• Design and implement onboarding processes for new hires.
• Own the design system backlog and manage design asset repositories.
• Coordinate design team rituals, including peer reviews and capacity meetings.
• Document and socialize success stories from design initiatives.
• Facilitate Design Thinking sessions, skills training, and workshops.
• Manage external design partners to ensure compliance with the Design System.
• Oversee internal project management using tools like Monday.com.

Benefits

• 401(k)
• AD&D insurance
• Adoption assistance
• Commuter assistance
• Dental insurance
• Dependent care reimbursement
• Disability insurance
• Medical, dental, and vision insurance
• Paid time off including 12 paid holidays and 15 days of vacation
• Short-term and optional long-term disability insurance
• Health savings account
• Employee assistance program with free counseling sessions

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees