Design for Service Body & Collision Commodity Specialist
About The Position
This position is critical for integrating serviceability considerations early in the product development cycle, ensuring that new vehicles can be repaired efficiently, at a lower cost, and with superior customer experience. The specialist drives the "Design for Service" culture, bridging the Service Division and Product Development teams to achieve ambitious Warranty Cost Reduction and Launch Readiness targets, ultimately delivering the best-in-class repair experience and the lowest possible Cost of Ownership. This role demands a strong advocate for the 'Voice of the Dealer & Technician' as a critical input to Product Development and cross-functional teams, while consistently maintaining a 'Voice of the Customer mindset.’
Responsibilities
- Integrate serviceability considerations early in the product development cycle.
- Ensure that new vehicles can be repaired efficiently, at a lower cost, and with superior customer experience.
- Drive the "Design for Service" culture.
- Bridge the Service Division and Product Development teams.
- Achieve ambitious Warranty Cost Reduction and Launch Readiness targets.
- Deliver best-in-class repair experience and the lowest possible Cost of Ownership.
- Advocate for the 'Voice of the Dealer & Technician' as a critical input to Product Development and cross-functional teams.
- Consistently maintain a 'Voice of the Customer mindset.'
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What This Job Offers
Career Level
Senior
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
