Design Director - Retirement Practice
WTW•Houston, TX
7d
About The Position
The Design Director will lead experience strategy and design delivery, translating WTW’s services into intuitive, confidence-building digital experiences. This role bridges strategy, product, design, and delivery, helping move the organization from Minimum Viable Product (MVP) definition to scalable, market-ready products.
Responsibilities
- Define end-to-end experience strategy for Business to Business to Consumer (B2B2C) solutions
- Translate complex concepts into clear user journeys
- Partner with Product and Engineering to shape MVP roadmaps that balance speed to market with long-term scalability
- Take ownership of existing experience designs and core flows created internally and externally, ensuring successful implementation
- Translate third-party design work into build-ready specifications, prototypes, and guidance
- Extend and evolve initial MVP flows using existing design system templates
- Operate within a senior-stakeholder environment and steering committee structures as required
- Facilitate alignment across multiple parallel workstreams
- Partner with external vendors
- Define pragmatic testing and feedback loops appropriate for an MVP
- Use insights to refine high-stakes decision points and moments of user complexity
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
