Design & Delivery Consultant IV, EPIC Trainer **GA Based

Kaiser Permanente • Atlanta, GA

104d

About The Position

We are seeking an experienced EPIC systems trainer to help elevate the learning experience for both new hires and existing staff. The ideal candidate will have extensive experience delivering EpicCare Ambulatory training. Familiarity with additional Epic modules such as Beacon, Kaleidoscope, and ASAP is highly valued. If you are passionate about educating staff in a healthcare setting then come and join my team.

Requirements

• Bachelor's Degree in Business, Communication, Education, Behavioral Science, or a directly related field AND minimum five (5) years of experience in training delivery, curriculum design, and training development and evaluation, or a directly related field.
• OR Minimum eight (8) years of experience in training delivery, curriculum design, training development and evaluation, or a directly related field.

Nice To Haves

• Familiarity with Epic modules such as Beacon, Kaleidoscope, and ASAP.
• Knowledge of Adult Learning Theory.
• Experience in consulting and relationship building.

Responsibilities

• Provide classroom, web-based, and one-on-one training to technical staff.
• Leverage advanced knowledge of products, operational workflows, and clinical work to incorporate application enhancements into each curriculum trained.
• Verify/training on products, processes, contents, and system updates optimization for multiple applications.
• Provide end-user support during system and content go-lives, annual application upgrades, and monitor ongoing end-user system proficiency.
• Prepare and guide others on analysis of client business processes and functional application requirements.
• Document the validation processes for the development and maintenance of the training environment.
• Provide problem resolution of information systems-related issues and escalate complex concerns.
• Promote learning in others by proactively providing and/or developing information, resources, advice, and expertise.
• Listen to, seek, and address performance feedback; provide actionable feedback to others and managers.
• Pursue self-development and create plans to capitalize on strengths and develop weaknesses.
• Facilitate team collaboration to support business outcomes.
• Support the development of work plans to meet business priorities and deadlines.
• Identify and capitalize on improvement opportunities across teams.
• Work on design and development of trainings by creating new moderately complex content.
• Evaluate programs training needs by conducting moderately complex needs assessments.
• Monitor effectiveness of training by guiding others in measuring training effectiveness.
• Develop, analyze, and manage increasingly moderately complex program plans.
• Drive research efforts in training/education programs to improve stakeholder activities.
• Aid in effective training delivery by driving training program delivery.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree