Design Consultant

Tilebar | Soho Studio LLC • Washington, DC

1d • Onsite

About The Position

TileBar is a leading design resource dedicated to transforming spaces. Through tailored, expert solutions that exceed the expectations of residential and trade clients alike, TileBar provides the most inspiring tile and stone shopping experience in the industry. Through a curated product assortment, technical innovation personalized service, and an elevated omnichannel experience, TileBar ensures that every project accomplishes a unique vision and aesthetic. We are seeking an enthusiastic and service-driven Showroom Design Consultant to join our Logan Circle Showroom. In this role, you will be working directly with a diverse clientele, ranging from homeowners to designers & architects to contractors and installers, offering each personalized service and expert advice. TileBar offers a competitive compensation package that includes a strong base salary and commission incentives.

Requirements

• High School Diploma or equivalent required; Bachelor’s Degree preferred.
• 3-5 years of sales or customer service experience, preferably in retail, showroom, or luxury sales environments.
• Proven ability to meet and exceed sales targets and KPIs through consultative selling techniques.
• Strong relationship-building skills with a customer-first mindset to drive satisfaction and repeat business.
• Ability to educate and guide clients through product selection, project planning, and design solutions.
• Exceptional verbal and written communication skills to engage with customers, colleagues, and industry professionals.
• Knowledge of tile, stone, and flooring materials, including product applications and industry trends, is preferred.
• Willingness to learn and stay updated on product specifications, installation methods, and design trends.
• Ability to effectively present and recommend products tailored to client needs.
• Tech-savvy, with frequent use of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
• Strong math and problem-solving skills for order processing, quoting, and pricing.
• Strong time management and multitasking abilities in a fast-paced showroom environment.
• Ability to work both independently and collaboratively within a high-performing sales team.
• Excellent interpersonal skills with a proactive, solution-oriented approach.
• Flexibility to work retail hours, including weekends, evenings, and special events as needed.
• Ability to lift up to 25 lbs. for sample movement and showroom maintenance.
• Occasional travel required for market events, training, or showroom openings

Nice To Haves

• Experience in tile, natural stone, textiles, furniture, building materials, or supply chain industries is a plus.
• Experience with SalesPad, Magento, Salesforce, or similar CRM systems is a plus.
• Familiarity with logistics and supply chain processes to ensure smooth order fulfillment.

Responsibilities

• Client Engagement: Serve as the primary point of contact for clients, offering expert advice, addressing inquiries, and resolving issues promptly and professionally to ensure satisfaction and a seamless experience.
• Design & Consultation: Curate materials and recommend the ideal products for a wide range of residential and commercial applications. Create custom room packages and design boards that reflect the needs and desires of our clients.
• Product Knowledge: Maintain an in-depth understanding of TileBar’s product offerings, brand values, and industry trends, and share this knowledge with clients to provide the best solutions.
• Sales & Order Management: Handle the entire sales process, from quoting and order fulfillment to processing purchase orders and sample requests. Ensure all sales activities are logged and tracked within our CRM system.
• Team Collaboration: Work closely with local team to ensure all brand standards are met. Work in partnership across the organization to ensure timely and efficient order processing and delivery.
• Relationship Building: Establish and maintain long-lasting client relationships, helping to foster loyalty and repeat business.
• Brand Ambassador: Be a consistent and positive representation of TileBar’s brand image and culture in all interactions. Upholding our values, vision and commitment to exceptional customer service. This may include additional duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees