The Design Services Quality Manager provides technical support to the Global Engineering Services Quality team in addressingthe essential and significant undertakings in the upkeep and continuous improvement of the Quality Management System(QMS) supporting our ATS design and engineering services organization. Responsible for planning, organizing, and deliveringresults on specific QA/RA projects, updating and improving the Quality Management System (QMS) and supporting DesignCenters to ensure compliance to Standards and Regulations. Additionally, support Design Centers with internal and 3 rd partyaudits and in establishing and meeting goals and objectives. They will work across a wide variety of products and projects inthe medical device, aerospace & defense, industrial, and smart energy sectors with team members around the world. ProvidesGlobal Quality oversight in administering Quality Management System and associated quality tools. Detailed Description Responsible for Doc Control and Record Retention. Ensures that revisions to documents (procedures,documents and records) follow the requirements set forth by the QMS. Responsible for ensuring standards used by the Design Centers are kept current and providing the deltasto the new standards. Facilitate CAPAs (and NCRs) assigned to the Design Centers to ensure the CAPA process is followed andCAPAs (NCRs) are worked on in a timely manner. Provide QMS coaching to the teams at the Engineering Services sites globally. Includes ensuring Tracematrices, Risk Management files and other project documents are correct and complete. Support strategic development and improvements within the QMS. Support Sales and Marketing with customer quotes/proposals. Ensuring that Quality requirements arecovered in quotes/proposals. Supports and facilitates Continuous Improvements to the QMS and Life Cycle/Design processes. Supports Internal Audits as Lead Assessor or supporting auditor. Supports 3rd Party Audits in the front/back room. Creates slide deck for Management Review by gathering inputs from others as required. Provide Training and Training governance on QMS. Support Global Administration tasks: All Engineering/Design Center sites (currently 7: CTH, CSP, CPG, CMG, CNO, CSU, CRO) Implementing SOPs and WIs to support 9001 and AS9100 Standards in the QMS Manage CAPA, Record retention, Standards, Training, Support
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees