Design Associate

EquipmentShare•Sandusky, MI

4h•Onsite

About The Position

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. Forge & Build is hiring a Design Associate at our rental facility in Sandusky, MI, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. The Design Associate creates, plans, and oversees projects for custom cabinetry, specializing in kitchens, bathrooms, and offices. This role combines creativity, design expertise, and consultative selling to guide homeowners and contractors through every stage of kitchen, bath, and outdoor living sales from concept to completion. This position requires both an eye for aesthetics and the confidence to close high-value sales. The Associate collaborates closely with clients and the sales team to drive company sales by offering good, better, and best options to ensure a great customer experience. Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (This role is subject to on-call scheduling with additional compensation provided)

Requirements

Proficiency in design programs, including Chief Architect and/or 20/20 design or other programs.
Expertise in using design and visualization tools for creating blueprints and plans.
Comprehensive understanding of different cabinetry materials and finishes.
Exceptional customer service, communication, and interpersonal skills to effectively manage client expectations, provide outstanding support, and consistently deliver excellent customer experiences.
Knowledge of mathematics, engineering, and design principles to ensure accurate and functional cabinet designs.
Meticulous attention to detail for accurate measurements, precise drawings, and high-quality finishes.
Ability to learn multiple cabinet lines.
Ability to create and present design concepts to customers and work effectively as part of a team.
Strong ability to multitask.
Self-motivated attitude.
Ability to provide in-depth product knowledge and execute upselling strategies.
Fosters a strong collaboration and partnership with all internal team members.
Maintaining a professional appearance and positive attitude at all times.
Able to thrive in both collaborative and autonomous environments.
Self-driven with an entrepreneurial mindset to continue growing knowledge within the business.
Adaptable and agile to quickly learn new and changing technologies and processes.
Embodies EquipmentShare mission and culture.
Adherence to all company employee policies.
Regular and reliable attendance.
High School Diploma/GED.
Proficiency with Microsoft Office Tools.
Proven sales experience within the industry, specifically with kitchen and bath products.
Basic knowledge of residential construction.
Ability to read or understand architectural plans.
Ability to work on multiple projects at the same time.
Must be able to sit for prolonged periods at a desk.
Must be able to move, stand, stoop, and bend freely.

Nice To Haves

Design experience preferred.

Responsibilities

Meet with clients and prospective clients to understand their design goals, needs, budget, style preferences, and space requirements.
Create functional and aesthetically pleasing cabinet layouts, plans, and detailed drawings using design software.
Recommend and select appropriate materials, hardware, and finishes for the cabinetry, balancing client needs and company standards.
Work with architects, builders, contractors, customers, and manufacturers to ensure accurate design implementation and project coordination.
Manage projects from conception to completion, including drafting, material selection, client approval, and coordination with production.
Develop and present comprehensive design concepts, including drawings, renderings, material selections and pricing with a goal to secure the sale.
Manage each project through the sales cycle from lead to design to pricing to sale and delivery ensuring client satisfaction and profitability is met.
Collaborate with the sales team to ensure seamless execution of design intent is met.
Generate sales through lead generation, referrals and walk-in opportunities.
Work with sales management on sales planning and execution.
Maintain showroom displays for client presentation.
Follow through once the job is sold to remain the central point of contact until the job is completed.
Maintain updated knowledge of current trends, products and vendors in the industry.
Utilize company driven software such as Chief Architect and or 20/20 design to develop accurate layouts, presentations or equivalent projects.

Benefits

Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) restrictions apply
Competitive compensation
Full medical, dental, and vision coverage for full-time employees
Generous PTO + paid holidays
401(k) + company match
Tool and boot reimbursements (role dependent)
Gym membership stipend + wellness programs (earn PTO and prizes!)
Company events, food truck nights, and monthly team dinners
16 hours of paid volunteer time per year — give back to the community you call home
Career advancement, leadership training, and professional development opportunities