Deputy Registrar

Texas Wesleyan University Portal•Fort Worth, TX

About The Position

Reporting to the University Registrar, the Deputy Registrar is an integral member of the leadership team of the Office of Student Records and Registration, leading the implementation of the Registrar’s directives, and providing coverage and contingency planning for the Registrar. The position supports effective and efficient organizational design and structures, the development of technology and its implementations, accurate and timely enrollment reporting and FVT /GE reporting, academically related change initiatives, and the promotion of student academic success. The Deputy Registrar will promote a service-oriented culture and the ongoing development of services and supports to students that ensure a smooth and seamless transition from initial contact through to commencement, while ensuring appropriate academic rigor. The Deputy Registrar serves as a senior deputy and principal advisor to the University Registrar and is a self-assured, congenial, and productive member of the Registrar’s Leadership Team. The incumbent will work directly with the University Registrar to establish the strategic short- and long- term direction that enables the Office of the Student Records and Registration to serve as a key institutional resource, a highly productive and collaborative partner with campus constituencies, and a leader known for innovation and service that places us at the forefront of our profession.

Responsibilities

Develops and implements strategic and tactical information technology plan for the Office of Student Records and Registration; work with the Registrar to establish policies, procedures, practices, and security measures to ensure effective and consistent processing and systems support.
Assesses and advises the University Registrar on current information system procedures, practices, and equipment; make recommendations on the system-wide priorities.
Participates in the proposal, development, and implementation of policies and procedures that affect the administration of student and academic data and advises the University Registrar regarding such policies.
Collaborates with university leadership, school administrators, academic departments, and other stakeholder groups to identify and document operational and strategic priorities as they relate to systems and process improvements.
Serves as the primary official responsible for timely and accurate enrollment reporting, including to NSC and NSLDS .
Implements a governance process for evaluating and prioritizing issues and work requests.
Trains the teams that use the student information system, key business applications and system integrations, and data management, reporting, and governance.
Monitors performance of team members for effectiveness, compliance, accuracy, and completion.
Coaches, mentors, and provides feedback to staff members to enhance their performance and confidence.
Directs the development, integration, and maintenance of systems (hardware and software) to meet the operational needs of the University and the Office of Student Records and Registration.
Establishes consistent practices across teams for managing issues, upgrades, user access, tools and enhancements, and ongoing change.
Provides effective, transparent, and clear communication between the Office of Student Records and Registration and the University community, and ensuring key messaging is done to support and maintain enrollments and facilitating positive working relationships with internal faculty and staff.
Counsels and advises students, faculty, and staff on academic matters, interpreting, and implementing policies and regulations related to academic affairs.
Ensures the success of the managers in the portfolio responsible for front-line service, student records and systems, operations, registration, articulation, scheduling, graduation and certification of credentials, enrollment and degree verification, production of official transcripts, and other registrar-related programs.
Ensures the service delivery and processes are efficient and service oriented, managed to the University’s standards of excellence, aligning with best practices, and adhering to internal and external policies and procedures.
Ensures that systems and processes are in place to grow and support historical records, annual course calendars, relevant reporting, and overall operation of the office of the Registrar to meet stakeholder requirements, including the integrity of student records and data stewardship.
Ensures procedural and systemic barriers for students and faculty are eliminated or reduced.
Participates in the production of the University Catalog.
Assists with degree audit programming.
Develops, improves, and implements policies, calendar regulations, and procedures that support the University Registrar’s vision.
Assists the Registrar in the development and sustainability of the annual budget.
Ensures the office is represented on internal and external bodies and initiatives.
Develops positive and effective relationships with external stakeholders.
Creates metrics and accountabilities to ensure safeguards are in place to monitor performance and the achievement of the Office to achieve University goals.
Serves as Acting Registrar when required.