Deputy Program Manager

DMI Mobile Enterprise Solutions • Mclean, VA

72d

About The Position

DMI, LLC is seeking a Lead Program Manager to join us. As the Lead Program Manager, you will provide overall program leadership and serve as the primary interface with Government stakeholders. Ensures performance, compliance, and successful delivery across all task areas in alignment with DISA's mission.

Requirements

• Bachelor's Degree, preferred degree is in an IT-related field.
• Demonstrated experience as a program manager (preferred minimum of five years of experience).
• Demonstrated ability for oral and written communication, preferred this ability was with the highest levels of management.
• Demonstrated excellence in planning, directing, and managing SD or sales efforts in a similar-sized services organization to JSP.
• Demonstrated successful management and supervision of employees of various labor categories and skills in efforts similar in size and scope as referenced in this PWS.
• Knowledge of industry accepted standards and best practices related to Service Desks's mission.
• Demonstrated experience in a DOD IT environment.
• Experience managing performance-based contracts and/or task orders and knowledge of the FAR.
• Knowledge of industry accepted standards and best practices related to Information Management operations, and with ITSM best practices.

Responsibilities

• Assist the Lead Program Manager in contract execution and performance oversight.
• Supervise task leads, ensuring staff performance and SLA adherence.
• Manage issue escalation, problem resolution, and customer communications in PM's absence.
• Oversee training and performance evaluation of staff across task areas.
• Support PMO in quality control, risk mitigation, and reporting activities.

Benefits

• Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees