Deputy Program Manager

SMS Data Products Group • Alexandria, VA

60d

About The Position

The Deputy Program Manager will be responsible for day-to-day operational leadership and support for the successful execution of the USCG VIA Call 1 contract. This position will serve as the designated alternate to the Program Manager, providing critical oversight across functional areas including engineering, cybersecurity, logistics, asset management, and service operations. The ideal candidate will bring a blend of operational depth, program execution acumen, and strong team coordination experience. This is a hands-on leadership role that requires the ability to manage people, processes, and outcomes while maintaining alignment with DHS performance frameworks and mission-critical support functions. Submit your resume today!

Requirements

• Experience managing day-to-day operations of large-scale, performance-based federal IT contracts.
• Ability to communicate effectively across all levels of stakeholders, from technical leads to mission owners.
• Proficiency in risk tracking, task order planning, milestone monitoring, and change management.
• Strong problem-solving skills and situational leadership in high-tempo operational environments.
• Familiarity with DHS DESMF, TBM, and ITIL service delivery frameworks.
• Bachelor’s degree in Project Management, Business, Computer Science, Technology, or a related field required.
• ITIL v4 Foundation – Required
• DoD 8140/8570 Compliance (e.g., Security+) – Preferred
• DoD Top Secret – Required (TS/SCI Eligible – Preferred)
• 7+ years of experience managing or supporting federal IT programs, including operational support, team leadership, and contract execution.
• Demonstrated experience supporting program transition, performance oversight, and customer engagement.
• Experience working in a multi-vendor or integrated contractor team environment.

Nice To Haves

• PMP Certification – Preferred
• DoD 8140/8570 Compliance (e.g., Security+) – Preferred
• TS/SCI Eligible – Preferred

Responsibilities

• Support execution of the Program Management Plan (PMP), including oversight of daily operations, staffing, communications, and performance tracking.
• Serve as the acting Program Manager in meetings and decision-making forums when required.
• Coordinate cross-functional teams and ensure operational integration across technical, cybersecurity, field, and logistics towers.
• Track deliverable quality, staffing compliance, and project timelines, escalating risks or blockers proactively.
• Support performance management efforts, including preparation of Monthly Status Reports (MSRs), Program Management Reviews (PMRs), and corrective action plans.
• Drive staff readiness, certification compliance (DoD 8140), and continuous professional development across program personnel.
• Collaborate with the Quality Assurance Lead and Service Management Lead to ensure services are delivered to performance standards and aligned with customer expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees