Overview The Deputy Program Manager supports our Federal Contract located in Pocatello, Idaho in planning, staffing, interviewing, selecting, evaluating, training monitoring and assisting with directing Contractor staff. The Program Manager shall manage and oversee staff ticket closure rates, performance related Service Level Agreements (SLA), compiling reports on performance metrics to monitor or increase staff performance, ensure SLAs are met and exceeded, and for providing metrics and reports to FBI Managers. This is onsite in Pocatello, ID and an active Top Secret clearance is required to be considered for this position.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees