Deputy Program Manager

Leidos • Washington, DC

3d • Onsite

About The Position

Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. If this sounds like the kind of environment where you can thrive, keep reading! The Digital Modernization Sector brings together our digital transformation and IT programs, allowing us to better serve our customers through scale and repeatability. (Group Profile/Link to Group page) - https://www.leidos.com/capabilities/digital-modernization Your Next Great Adventure Awaits! Leidos is hiring a Deputy Program Manager on the ESA V program. ESA V is an IT Managed Services program supporting several customers within the Department of Justice. The program provides a range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance, managed print services, ITSM, Active Directory services, and video conferencing, DevOps, among others. Primary Responsibilities: The individual selected for position will serve as the Deputy Program Manager for Leidos’ at one of the federal customers on the ESA program. The Deputy Program Manager will work closely with the Program Manager managing the day-to-day work, adjudicating priorities, interfacing with the customer, managing personnel actions, and other relevant duties as assigned. The successful candidate will have direct personnel management responsibility and technical oversight for a defined portion of the program scope. This position is primarily on-site at the customer facility in Washington, DC. Leidos is responsible for providing technical services to this federal customer in several IT operations and engineering areas and as a result candidates are expected to have experience managing at least some of the below services: Tier 1 Service Desk Tier 2 Desk Side and VIP Support Asset Management User Device Management Database Administration Application Development Information Security DevOps Platform / Infrastructure Engineering Network Administration and Engineering Cybersecurity Operations Enterprise Architecture and Strategic Leadership The Deputy Program Manager will support the management of financial performance for this portion of the ESA portfolio. The successful candidate will assist in developing and providing regular reports related to financial and technical performance. The individual selected for this position will assist with process enhancement practices aimed at improving overall service delivery for the federal customer.

Requirements

• Bachelor’s degree from an accredited college in a related discipline, with 5+ years of prior relevant experience OR a Master’s degree with 3+ years of prior relevant experience. Additional years of experience and/or relevant certifications may be considered and/or accepted in lieu of degree.
• The individual selected to this position must successfully complete and maintain a Public Trust security investigation by the government.
• US Citizenship.
• Experience managing and triaging IT Operational tickets and developing actionable dashboards by using an ITSM.
• Planning, organizational and project management skills.
• Excellent verbal and written communication skills.
• Possesses strong problem-solving and analytical skills.

Nice To Haves

• Project management certifications, such as a PMP, are highly desirable.
• Technical background in IT or software.
• Experience working on-site with customers.
• Government contracting experience, particularly with the DOJ.
• DOJ Clearance.

Responsibilities

• managing the day-to-day work
• adjudicating priorities
• interfacing with the customer
• managing personnel actions
• direct personnel management responsibility and technical oversight for a defined portion of the program scope
• support the management of financial performance for this portion of the ESA portfolio
• assist in developing and providing regular reports related to financial and technical performance
• assist with process enhancement practices aimed at improving overall service delivery for the federal customer

Benefits

• Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees