Deputy Program Manager

General Dynamics Information Technology

40d•Hybrid

About The Position

Opportunity for an experienced Deputy Program Manager to join an IT Operations Program for a federal government system. As a Deputy Program Manager (DPM), you will help ensure today is safe and tomorrow is smarter. Our work depends on you joining our team to support the PM overseeing the mission-critical operations in an agile environment to support business intelligence services. The DPM will be responsible for the successful cost, schedule, and performance of the contract. The DPM directly contributes to program efforts in support of the PM and leads the PMO in several areas, including cost management, schedule estimation and tracking, contract performance management, risk management, requirements analysis, and quality assurance activities. The candidate will use expert communication skills needed to direct skilled technical resources and report on technical and operational progress, issues and problem areas, as well as write and review technical documents and executive briefing as needed for this position. HOW A PROGRAM MANAGER WILL MAKE AN IMPACT Supports the PM overseeing all aspects of the successful delivery of the contract requirements throughout the period of performance, ensuring a high-quality customer experience for U.S. Customs and Border Protection (CBP) Leads the Program Management Office and interfaces with the Contracting Officer’s Representative (COR) and Government Program Manager when needed Organizes, directs, and manages contract operation support functions, involving multiple complex and inter-related project tasks Manages teams of contract support personnel at multiple locations Maintains and manages with the PM client interface at senior levels of the client organization Support the PM in establishing and maintaining technical and financial reports to show progress of projects to management and customers, organizes and delegates responsibilities to subordinates and oversees the successful completion of all assigned tasks Supports Mission enabling Systems Development and Operations teams that are fully engaged in the implementation of Agile frameworks

Requirements

A minimum of fifteen (10) years of experience in program management including proven experience with managing teams using Agile and DevSecOps concepts
Proven experience developing driving strategic vision for a complex organization, balancing modernization needs aligned with critical ongoing operations and maintenance requirements
Exceptional technical aptitude and effective written and verbal communications skills
Bachelor’s degree in Computer Science/ Information System/IT/Computer Engineering or equivalent
Demonstrated experience in conducting requirements analysis, resource allocation, project costing, deliverable tracking, schedule and financial data monitoring, and reporting for large complex programs
Demonstrated experience in the management and control of funds and resources using complex reporting mechanisms such as Earned Value Management
Must be a US citizen able to obtain DHS Public Trust clearance and successfully pass CBP Background Investigation (BI) and attain EOD to start work

Nice To Haves

Possesses an active Project Management Professional (PMP) certification from the Project Management Institute (PMI)
Agile Certifications (e.g. CSM, SAFe etc.,)
Experience managing program within DHS environment working experience within United States Border Patrol and DHS agencies or entities
US Citizen with active DHS CBP BI and DHS Public Trust suitability clearance/EOD or Active TS clearance
Previous CBP OIT support experience and mission/ environment understanding is highly desired (preference to people with active CBP BI and a CBP badge)
Demonstrated experience handling technical and financial matters associated with large programs and contracts
Knowledge of modern IT technologies such as Multi-cloud, AI/ML and Generative AI

Responsibilities

Delivers oversight, guidance, direction, and leadership to all contracted team members in support of PM efforts
Provides resources, expertise, and tools to help the PM succeed in their role in efforts such as briefing leadership, creating reports and documentation on demand, ensuring deliverable compliance, and interfacing between customer organization and team members
Supports the PM in providing overall responsibility for the success of the program team(s) effort. This includes oversight of managing staff tasks, processes and project initiation, planning, design, execution, monitoring and controlling all collaborative efforts reeled to projects
Must have experience with leading and managing Agile/DevSecOps teams and processes
Leverages effective time management skills and the ability to work under pressure to meet schedules and deadlines, to multi-task, to plan, organize and prioritize work assignments and pay close attention to detail
Directs and mentors program staff in developing work plan/schedule, technical project plans, program and task order level reporting
Attends customer meetings and serves as a client liaison
Coordinates development of project deliverables, generates monthly reports including technical status, management performance, and financial projection
Work in an Agile Kanban/Scrum environment and teams working in Waterfall or Agile projects