Deputy Program Manager

General Dynamics Information Technology • Washington, DC

1d • $114,750 - $155,250 • Hybrid

About The Position

Join GDIT to support the Department of Veterans Affairs (VA) through our Network, Engineering, Design, Implementation, and Infrastructure Support (NEDIIS) program. As the Deputy Program Manager, you will help deliver secure, adaptable, and mission‑critical IT and telecommunications capabilities across VA’s enterprise. This role directly supports the VA Office of Information Technology (OIT), ensuring consistent delivery of high‑quality services that advance the VA mission serving millions of veterans nationwide. HOW THE DEPUTY PROGRAM MANAGER WILL MAKE AN IMPACT: Support the Program Manager in planning, coordinating, and executing multi task, multi year telecommunications programs (IDIQ, BPA, TO, CPFF environments). Coordinate delivery of telecom infrastructure solutions including WAN/LAN modernization, fiber/OSP deployments, VoIP/SIP systems, wireless/5G solutions, and network optimization initiatives. Ensure program performance aligns with contract requirements, SLAs, KPIs, and federal acquisition guidelines. Assist in developing and maintaining program documentation including work plans, IPT briefs, contract deliverables, and transition plans. Oversee infrastructure and network architecture activities to ensure timely, efficient, and high quality technical designs. Support Gateway/TIC design, configuration, implementation, technical refresh, and configuration review efforts. Provide Tier IV escalation support for complex telecom and IT operational issues. Engage stakeholders across VA, ensuring clear communication, alignment, and delivery of mission focused outcomes.

Requirements

• Education: Bachelor’s degree in Telecommunications, Computer Science, or IT; four additional years of related experience may be substituted for a degree.
• Required Experience: 5+ years of experience (10+ highly desired) in telecom or IT operations delivering secure enterprise voice, video, data, and messaging services.
• Previous experience supporting large U.S. Federal agencies / customers
• Must be willing and able to support 24×7×365 operations and major incident (MIM) escalation support.
• Manage all required PWS deliverables (weekly, monthly, annual reports).
• Have strong knowledge of FISMA, RMF, NIST 800 53, TIC 3.0, STIG, and ATO.
• Meet Tier 2 → Tier 4 background investigation requirements.
• Oversee SD WAN, TIC gateway, WAN/MPLS, and telecom provisioning activities.
• Lead transition (phase in/phase out) and technical refresh responsibilities.
• Experience supporting federal telecommunications, network infrastructure, or IT modernization programs.
• Strong understanding of telecom technologies including fiber/OSP, routing/switching, VoIP/SIP, wireless/5G, and network security.
• Familiarity with federal contracting environments, acquisition processes, and contract oversight.
• Ability to manage cross functional technical teams in fast moving, compliance driven environments.
• Excellent communication, organizational, and analytical skills.
• Experience in multi vendor/SIAM environments with shared KPIs, cross domain change coordination, and incident swarming.
• Experience communicating with government stakeholders including PMO staff, CORs, COs, technical leads, and agency SMEs.
• Experience producing weekly, monthly, and quarterly status reports in accordance with contract requirements.
• Experience supporting Integrated Project Teams (IPTs), working groups, and technical coordination meetings.
• Work across teams and customer groups to develop strategy, design solutions, and guide implementation activities.
• Build and maintain strong technical relationships with managers and technology partners.
• Communicate project trends, updates, and risks clearly to internal and external stakeholders.
• Research emerging technologies, conduct pilots, evaluate vendor options, and build business cases.
• Support escalations and provide recommendations or solutions to resolve issues.
• Mentor and train staff on processes, technologies, and soft skills required for success.
• Develop and implement test plans and project timelines.
• Contribute to budgeting efforts and assess financial implications of technology decisions.
• Write functional requirements and technical specifications.
• Stay current on infrastructure technologies and competitive industry practices.
• Guide evaluation, selection, implementation, and deployment of new technologies.

Nice To Haves

• Project Management Professional (PMP)
• Cisco Certified Network Associate (CCNA)
• Cisco Certified Network Professional (CCNP)
• Cisco Certified Internetwork Expert (CCIE)
• Enterprise SD WAN Implementation Certification
• Network+

Responsibilities

• Support the Program Manager in planning, coordinating, and executing multi task, multi year telecommunications programs (IDIQ, BPA, TO, CPFF environments).
• Coordinate delivery of telecom infrastructure solutions including WAN/LAN modernization, fiber/OSP deployments, VoIP/SIP systems, wireless/5G solutions, and network optimization initiatives.
• Ensure program performance aligns with contract requirements, SLAs, KPIs, and federal acquisition guidelines.
• Assist in developing and maintaining program documentation including work plans, IPT briefs, contract deliverables, and transition plans.
• Oversee infrastructure and network architecture activities to ensure timely, efficient, and high quality technical designs.
• Support Gateway/TIC design, configuration, implementation, technical refresh, and configuration review efforts.
• Provide Tier IV escalation support for complex telecom and IT operational issues.
• Engage stakeholders across VA, ensuring clear communication, alignment, and delivery of mission focused outcomes.

Benefits

• Comprehensive benefits and wellness packages
• 401K with company match
• Competitive pay and paid time off
• Full flex work weeks where possible
• A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
• Short and long-term disability benefits
• Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees