Deputy Program Manager

Koniag Government Services, LLC•Arlington, VA

About The Position

Koniag Data Solutions, LLC, a Koniag Government Services company, is seeking a Deputy Program Manager with a Top-Secret security clearance with the ability to obtain a SCI to support KDS and our government customer in Arlington, VA. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Requirements

10+ years of experience in IT Program Management, systems engineering, or managing data center operations and IT infrastructure.
Proven expertise in providing analysis of existing processes, requirements, and systems to determine operational functionality.
Strong organizational and time management skills with the ability to prioritize complex tasks and meet strict deadlines in a fast-paced environment.
Knowledge of ITIL practices and principles.
Excellent written and verbal communication skills, specifically for preparing and briefing executive government leadership.
Proficiency in project management software and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to manage schedules and financial risks.
Demonstrated ability to understand and negotiate the needs and expectations of multiple high-level stakeholders.
Bachelor’s degree or equivalent in a related field.
Project Management Professional (PMP) certification.
ITIL Certification.
CompTIA Security+ CE Certification.
Active Top Secret Security Clearance with ability to get SCI.

Nice To Haves

Experience working with Network or System Engineering, Help Desk Operations, and Asset Management would be beneficial.
Experience with Microsoft Power BI preferred.
DOS SCI preferred.

Responsibilities

Manage, track, and evaluate performance relative to Service Level Agreements (SLAs) and promote positive customer experiences.
Coordinate with cross-functional teams and key stakeholders within the customer organization to ensure alignment on project goals.
Assist with the day-to-day management of project tasks, including tracking progress, updating schedules, and following up on deliverables.
Support the Project Management Office (PMO) by maintaining project documentation, organizing meetings, and managing project-related communications.
Help identify and mitigate potential project risks and issues, escalating to the Program Manager as needed.
Develop and conduct analysis on datasets to provide detailed analysis and reports surrounding daily, weekly, monthly, quarterly, and yearly statistical analysis.
Understand and negotiate needs and expectations of multiple stakeholders.
Support and align efforts to meet customer and business needs.
Identify improvement opportunities (proactive and reactive).