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The Deputy Program Manager at IAP Worldwide Services, Inc. is responsible for overseeing the daily operations of the contract, ensuring continuity of support, and maintaining effective communication with government leadership. This role requires a strong focus on project management, cost control, and operational efficiency, while also serving as the primary point of contact for customer interactions. The Deputy Program Manager must be available for contact 24/7 and is expected to lead efforts in improving customer satisfaction and contract compliance.