Deputy General Manager

Do [Different] • Des Plaines, IL

371d

About The Position

The Deputy General Manager at DO & CO is responsible for overseeing operations, ensuring quality standards, and managing employee relations. This role requires a strategic leader who can effectively allocate resources, maintain high-quality service, and foster positive relationships within the team and with external partners. The position demands a hands-on approach to problem-solving and a commitment to continuous improvement in a fast-paced environment.

Requirements

• Minimum of 5 years of leadership experience in food manufacturing or related logistics activities.
• Previous experience in a similar role or within airside, aviation, or FMCG.
• Proficient computer skills, particularly in Microsoft Word, Excel, and Outlook.
• Bachelor's degree in business or a relevant field preferred.

Nice To Haves

• Passion for high-end cuisine and exceptional service delivery.
• Ability to work in a fast-paced environment with diverse clientele.
• Flexibility to work different shifts including nights, weekends, and holidays.

Responsibilities

• Manage and support Department Managers with internal employee relations.
• Ensure proper staff allocation to maximize efficiency in all departments.
• Monitor production departments to maintain DO & CO quality standards.
• Oversee quality aspects of operations to ensure compliance with regulations.
• Build and maintain relationships with department heads to provide professional service.
• Represent DO & CO in all external communications.
• Develop, implement, and evaluate policies and procedures.
• Utilize DO & CO resources effectively to achieve business objectives.
• Ensure compliance with airlines, airports, and legal requirements.
• Implement process improvements as needed.
• Track and report key functional metrics to reduce expenses and improve effectiveness.
• Partner with stakeholders for clear requirements documentation.
• Perform cost and scenario analysis, and benchmarking.
• Monitor and forecast demand levels.
• Assess, manage, and minimize risks.

Benefits

• Daily Complimentary Meals (Breakfast, Lunch, and Dinner).
• 401K and Healthcare Benefits including Medical, Dental, and Vision.
• Genuine career development opportunities, both nationally and internationally.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree