Deputy Director, Planning and Development

City of New York•New York, NY

20h•Hybrid

About The Position

The Buildings University (BU) unit at the New York City Department of Buildings (DOB) provides professional development training programs and educational resources that support Buildings employees in achieving higher standards of service, technical expertise and job performance. BU partners with agency leadership, internal subject matter experts, external vendors, and other City agencies to plan and implement structured training programs, learning plans, and elective courses for administrative, legal, inspectorial, and technical staff (licensed and non-licensed). Training is coordinated with managers to maintain operational continuity. BU collaborates with leadership to assess needs, deliver and evaluate training activities, and regularly update curriculum to align with regulatory requirements, industry developments and support the Agency’s strategic priorities. Under the direction of the Executive Director of Professional Development, and with latitude for independent judgment and decision making, the Deputy Director of Planning and Development is responsible for planning and managing the implementation of professional development training programs, curriculum and initiatives. This role ensures training initiatives are aligned with agency objectives, delivered within established budget, and evaluated for effectiveness in supporting staff performance and agency operational needs.

Requirements

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

Responsibilities

Conducts qualitative and quantitative training needs assessments with agency leadership to identify skill gaps, establish training priorities and target audiences.
Develops and maintains curriculum, training policies and procedures based on training analysis, while considering budget, operational impacts, and equitable access.
Develops implementation project plans for training programs by establishing timelines, defining target audiences, enrollment procedures, required resources, and program communications, and drives continuous improvement based on evaluation results.
Supervises Training Associates (Staff Analysts) responsible for training program implementation and analytics. Provides oversight and guidance on audience analysis, enrollment communications, multimodal delivery (classroom, live virtual, and on-demand), evaluation analysis, completion tracking and performance metric reporting.
Manages the development and maintenance of training announcements, surveys, and forms, and updates Buildings University content on the agency intranet.
Researches training industry trends and best practices to remain current in the field and leverages agency-approved applications, including forms and surveys, to support training outreach, administration, and evaluation across multiple modalities in accordance with City policies and standards.
Develops and implements evaluation tools to assess program effectiveness. Prepares and presents data-driven training reports by analyzing program data and makes recommendations for improvement.
Maintains the Department’s AIA CES Course Provider status by managing program administration in compliance with continuing education standards for registration, delivery, certificate issuance, records retention, and audit readiness.
Collaborates with BU’s Deputy Director of Budget and Implementation to implement leadership directed vendor procured training supported by the unit’s annual spending plan. Conducts fair market analysis, prepares purchase requests, and monitors expenditures for fiscal year closeout.
Collaborates with the EEO Office to support annual training initiatives.
Coordinates with General Counsel leadership to maintain and communicate the Attorney Learning Plan and administer registration processes for new DOB attorneys with the Law Department and CeriFi LegalEdge.
Manages the incorporation of new training content from content providers and internal subject matter experts into the agency’s learning management system (LMS) and ensures courses are properly cataloged and accessible to staff for on-demand learning.
Performs additional duties as requested.