Deputy Director of Library Services
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About The Position
The Deputy Director of Library Services is responsible for the ongoing management over divisions of the Department of Library Services through subordinate managers and supervisors. Incumbents may be assigned responsibility for Public Services or Support Services and Community Engagement for the County library system. The Deputy Director of Library Services serves as a member of the Library's executive management team and is responsible for the planning, development and implementation of goals, objectives, policies, priorities and performance standards for the assigned divisions; participating in strategic planning for and implementation of major initiatives and new directions for library services; providing innovative leadership in a culture characterized by excellent service; developing, evaluating and resolving service needs and related methods of delivery; and, creating and maintaining relationships with community members and organizations. The Support Services and Community Engagement deputy director leads the development and execution of strategies to build and foster relationships, awareness, and communication between the Library and the communities it serves. The position is responsible for developing communication strategies, community engagement and outreach opportunities, literacy and learning programs, key stakeholder partnerships, budgeting and grant writing, and data analysis. The Public Services deputy director oversees the work of public and technical services staff at multiple locations and fosters collaboration across a multi-branch system; responds to personnel issues; addresses employee concerns and problems; confers with subordinates to review and monitor operations, employee performance and other administrative matters; is responsible for a variety of personnel activities; and resolves the most complex problems. The position requires attention to detail, the ability to manage and complete multiple complex projects concurrently, and a broad understanding of public and technical services operations.
