Deputy Director, Hurricane Helene & Milton Long-Term Recovery Operation

American Red Cross

399d • Hybrid

About The Position

The Hurricane Helene and Milton Long-Term Recovery Deputy Director is responsible for supporting day-to-day operational activities related to community recovery and resiliency building in areas impacted by hurricanes in Florida, Georgia, and South Carolina. This role involves supervising staff, engaging with community partners, and implementing individual resilience and preparedness projects. The Deputy Director will work closely with the Long-Term Recovery Operation Director to develop and execute program strategies and ensure alignment with local needs.

Requirements

• Bachelor's degree or equivalent combination of education and experience required; Master's degree preferred.
• 5 years of experience in community organizing, case management, partner-agency relations, grants management, and disaster response/recovery preferred.
• At least 3 years of experience as supervisor or manager of workforce engaged in direct client contact in an outcomes-based social-services environment.
• Experience building and supporting a volunteer workforce preferable.
• Proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook.

Nice To Haves

• Familiarity with federal, state and local employment laws.
• Experience in disaster response and recovery operations.

Responsibilities

• Supervise the Individual Resiliency and Preparedness Manager and lead the implementation of those projects.
• Support the establishment and/or maintenance of effective working relationships with the affected Red Cross Region and Division, long term recovery groups, community agencies, schools, businesses, various levels of government and the public.
• Assist the LTRO Director with maintaining strong relationships with local, regional and divisional leadership and communicate strategies, updates and needs accordingly.
• Assist in short and long-term strategic planning including preparing program timetables with specific milestone goals.
• Advocate for Diversity, Equity, and Inclusion (DEI) in all decision-making processes, project implementation, and service delivery, ensuring diverse and underrepresented perspectives are considered and valued, and equitable outcomes are achieved.
• Monitor program effectiveness through collected data - both qualitative and quantitative - and make recommendations for program improvements.
• Assist Director in the recruitment and selection of LTRO employees, and assist with initial new employee and volunteer training as needed.
• Provide leadership, mentoring, coaching, and performance evaluations to paid and volunteer workforce to assist in the achievement of program objectives.
• Document operational best practices and lessons learned in support of LTR continuous improvement.
• Coordinate and/or complete special and major projects as assigned by the Director.
• Function as acting Director in the Director's absence.
• Perform other duties as needed and/or assigned.

Benefits

• Medical, Dental, & Vision Plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO + Holidays
• 401K with up to 5% Match
• Paid Family Leave
• Employee Assistance Programs
• Disability and Insurance: Short + Long Term
• Service Awards and Recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Social Assistance
• Education Level: Bachelor's degree