Deputy Court Clerk

City of Mansfield JobBoard•Mansfield, TX

20h

About The Position

Under the general supervision of the Court Supervisor, the Deputy Court Clerk provides a remarkable customer service experience while performing general duties in support of the Municipal Court operations.

Requirements

Maintain knowledge and keeps abreast of new laws and Court Procedures and the application to each case.
Makes good use of reference materials as a resource to the position, attend training as needed.
Must be able to work in a fast-paced environment in a friendly and courteous manner.
Positive attitude in dealing with the public, Judge, Prosecutor, Court Administrator, Court Supervisor, and co-workers.
Demonstrate a willingness to perform duties in a team environment.
Basic computer skills and working knowledge of Microsoft Office products and strong typing skills.
Ability to write records, reports, and receipts; ability to complete forms.
Must possess time management and organizational skills and have the ability to prioritize work assignments with accuracy and detail.
Skilled in critical thinking, listening, and following directions.
Comprehensive ability to disseminate information quickly and perform tasks under pressure with short deadlines.
Must be able to communicate effectively with customers and co-workers.
Provide excellent customer service and remain professional while dealing with difficult individuals.
Make decisions in accordance with the laws of the State of Texas and the ordinances of the City of Mansfield with prudence, Integrity and in an impartial manner.
Effectively respond to a high-pressure environment; meet deadlines and perform multiple tasks under pressure; ability to work with frequent interruptions and changes in priorities.
High school diploma or equivalent.
Customer Service/Cash Collections experience.
Must possess and maintain a valid State of Texas Driver’s License.
Municipal Court Clerk Level I Certification or the ability to achieve within 12 months of hire.

Nice To Haves

Two years court clerk experience
INCODE 9 software knowledge
Speak fluent Spanish
Associates or Bachelor’s degree in related field

Responsibilities

Provides a remarkable customer service experience to citizens, internal and external customers, by responding to requests in a positive, timely, effective, and professional manner.
Will work together as one to establish a healthy working environment by maximizing productivity and boosting team morale.
Assist the public at the counter or by the phone to provide information about the procedures and requirements of the disposition of cases filed in the municipal court, payment of fines, court settings, time payments, deferred disposition, driver safety courses.
Balance cash drawer daily and process all required reports.
Perform date entry for court records; entry of citations, payments, dispositions to update status of cases, applying and forfeiting cash bonds, applying credit for time served.
Prepare letters, notices and correspondences for incoming mail, new citations entered, deferred disposition, driving safety courses, juvenile hearings, and juror summons.
Prepare court dockets for preliminary hearings and trials.
Maintains trial dockets by preparing dockets, notifying defendants, attorneys, officers, complainants and witnesses, preparing and mailing subpoenas, selecting names of prospective jurors, preparing summons and assisting the prosecutor where needed.
Attend court sessions on scheduled court dates to provide assistance to the Judge, Prosecutor, attending Attorneys and Defendants.
Update status on warrants and prepare warrants for delinquent citations.
Maintain confidentiality with regards to all court files.
Performs all other related duties as assigned.
Demonstrates the desire to learn and the ability to cross-train and perform other duties with the municipal court.
Serves as a representative of the court within the community; coordinates and conducts community outreach and education, as assigned.
Keep the Court Supervisor informed of all problems and important issues.