Deputy Court Clerk II

Pima County•Tucson, AZ

3d•$17 - $23•Onsite

About The Position

Performs specific assigned clerical support and customer service tasks of minimal difficulty under direct supervision. Responsibilities include, but are not limited to, direct interaction with the public to communicate court-specific procedural information, accurately inputting data into a computer system, processing court documents, filing new cases, answering phones, and issuing minute entries. The Clerk of the Court is hiring for two (2) Deputy Court Clerk II positions within our Civil & Family Support Services and Criminal Support Services units. These roles are perfect for someone who excels at customer service and has experience handling cash or payments. In this position, you will be a primary point of contact for the public and ensure all financial transactions are handled accurately.

Requirements

Knowledge of: English composition, grammar, punctuation, and spelling.
Office practices and procedures.
Automated information systems.
Skill in: Computerized keyboarding (A minimum skill level may be required. This skill level will be determined through a standard computerized keyboarding skill test.); Customer service, i.e., the ability to effectively, politely, calmly and professionally interact with the public in problematic situations as well as with other court personnel and other jurisdictions.
Skill in the use of an automated system.
Ability to: Comprehend, research, and provide timely response to work-related issues.
Identify organize and sort legal paperwork.
Read and understand minute entries and court paperwork.
Work quickly, accurately and switch focus between multiple tasks.
Learn and operate a variety of office machines: fax, photocopier, duplicators, filing systems, and calculators.
Follow brief oral and written instructions quickly and accurately.
Communicate effectively, both orally and in writing, with the judiciary, the general public, attorneys, law enforcement, court personnel and agencies.
Plan and coordinate activities to meet time constraints.
Interpret court orders and other court-specific documents.
Research and verify completeness and accuracy of specific information.
Net typing score of 25 words per minute is required for some positions.
Six months of experience performing a combination of the following: customer service, cashiering and tasks such as typing, filing, and data entry, and using various types of office equipment.
Relevant education may be substituted for some of the aforementioned experience.

Responsibilities

Inputs data into computer system.
Receives, categorizes, and processes legal documents.
Receives, balances, and performs daily processing of cash, check, and credit payments.
Interacts directly, both on the phone and in person, with the general public, legal community, and court personnel.
Performs research on a variety of issues related to legal documentation and case filings.
Maintains a high level of confidentiality in all work-related activities.
Operates various types of office equipment.
May perform tasks such as typing, filing, data entry, word processing, reception, message and/or mail delivery, cashiering, and bookkeeping.
Performs other duties and projects as assigned.

Benefits

Retirement Plan
Vacation, holidays, and sick leave
100% paid parental leave
Employer-paid Short -term Disability
Tuition Reimbursement
Health Wellness discount program
Mental and Behavioral Health Benefits
Paid Training with Advancement Opportunities
Upon yearly anniversary, 56 hours of sick time accrued, less usage, may be rolled over to vacation time.
The Clerk of the Superior Court in Pima County offers the same benefits as other Pima County employees. We offer a competitive benefits package to benefits-eligible employees, including medical, dental, and life insurance, flexible spending accounts, paid vacation, and sick leave.
Retirement Plan participation is mandatory for all eligible employees, including a mandatory pre-tax pay deduction.
Full-time employees of government organizations may be able to receive student loan forgiveness under the Public Service Loan Forgiveness Program.