DEPUTY COMMISSIONER, HUMAN RESOURCES OPERATIONS

New York City, NY • Manhattan, NY

117d

About The Position

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. The Office of Human Resources Solutions (HRS) is the central human resources division that supports the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services (DSS-HRA-DHS). Using a strategic approach and defined goals and objectives, HRS' mission is to provide DSS-HRA-DHS programs and employees with the most effective human capital tools and resources to realize their goals. The Office of Human Resources Solutions is recruiting for one (1) Administrative Staff Analyst, M-V to function as the Deputy Commissioner for Human Resources (HR) Operations. Reporting directly to the Executive Deputy Commissioner for HRS, the Deputy Commissioner will serve as the senior manager responsible for making day-to-day decisions for and providing leadership to the areas of Headcount Management, Compensation, Payroll & Timekeeping, Temporary Employment Services, Benefits Administration, and Organizational Development.

Requirements

• A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management.
• A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in the areas described in '1' above, including the 18 months of executive, managerial, administrative, or supervisory experience.
• An associate degree or completion of 60 semester credits from an accredited college and six years of satisfactory full-time professional experience as described in '1' above, including the 18 months of executive, managerial, administrative, or supervisory experience.
• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and eight years of satisfactory full-time professional experience as described in '1' above, including the 18 months of executive, managerial, administrative, or supervisory experience.
• A combination of education and/or experience equivalent to '1', '2', '3', or '4' above.

Nice To Haves

• A minimum of 10 years of managerial and supervisory human resources experience.
• Demonstrated experience in managing a comprehensive strategic communications program to advance an organization's mission and goals.
• Demonstrated skill and comfort in proactively building relationships and demonstrating influence with staff at all organizational levels.
• Excellent analytical skills.
• Excellent written and oral communication skills.
• Knowledge of civil service rules and regulations, collective bargaining agreements, compensation, and human resources policies, procedures, and practices.
• Experience in managing with large complex organizations with multiple divisions.
• SHRM Certified, preferred.

Responsibilities

• Serve as the senior manager responsible for making day-to-day decisions for and providing leadership to the areas of Headcount Management, Compensation, Payroll & Timekeeping, Temporary Employment Services, Benefits Administration, and Organizational Development.
• Oversee the identification, analyze and assess the impact of existing and/or new policies and practices to ensure adherence and uniformity within the assigned areas of responsibility.
• Alert and recommend appropriate actions to HRS leadership concerning compliance with HR policies and procedures.
• Keep abreast of DSS-HRA-DHS' missions, operations and organizational structures to ensure the adequate and efficient delivery of services necessary to facilitate the achievement of the agencies' mission.
• Participate in the assessment of daily operations within HRS through the evaluation of subordinate unit's performance.
• Provide input into the development, implementation, and ongoing maintenance of tracking systems to control and monitor the various activities necessary to provide timely and efficient personnel operations services.
• Oversee the preparation of agency staffing and management reports identifying vacancies and expense problems for executive and senior staff.
• Prepare periodic headcount reports combining data from multiple sources.
• Advise and alert the Executive Deputy Commissioner on matters pertaining to OPA, NYCAPS, and DCAS rules, policies, and procedures.
• Oversee the management of the unit responsible for coordinating and monitoring the maintenance of accurate salaries for all per diem, per annum, and hourly rate employees.

Benefits

• Public Service Loan Forgiveness eligibility.
• New York City residency requirement within 90 days of appointment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Justice, Public Order, and Safety Activities
• Education Level: Master's degree
• Number of Employees: 5,001-10,000 employees