Deputy City Manager

Iwg Plc • Overland Park, KS

293d

About The Position

A Deputy City Manager is responsible for overseeing the Community Associate workforce for a defined geographic area, in addition to running a centre. They are responsible for ensuring that Community Associates are hired, trained, developed, performance managed and appropriately scheduled to cover across the market based upon needs of the business.

Responsibilities

• Responsible for hiring, performance managing, training and developing Community Associates.
• Ensuring all Community Associates are hired, trained and managed to work for the cluster, not a centre, based on business needs.
• Ensuring every centre has a minimum of 1 Team Member each day (CM or CA).
• Directing team members to leave early for the day if the centre is quiet and staffing allows.
• Ensuring labor costs are in line with the model of 1.8 FTEs per centre - average across the cluster.
• Ensuring that overtime is not incurred or authorized, unless there is no other option.
• Ensuring that team members take their uninterrupted meal breaks and rest breaks in accordance with company policy.
• Ensuring that the Team Member's labor is allocated to the centre they are working in throughout the week.
• Providing support to the City Manager for the city and acting as a back-up when they are out of the office.

What This Job Offers

• Job Type: Full-time
• Industry: Waste Management and Remediation Services