Depot Technician (TANTUS)

Sikich•Columbia, WA

10d•Onsite

About The Position

What to expect when you join Tantus, a Sikich Subsidiary Team members at Tantus, a Sikich Subsidiary have a lot in common while also being part of a rich and varied group of contributors, creating a distinct and thriving culture. Chief among our commonalities is a desire for growth and a shared unity of purpose in our professional lives. We believe that through diverse perspectives, challenging the status quo and rewarding action, we accelerate innovation and drive growth – for our clients, for ourselves and for our communities. The professional services landscape continues to evolve. For Tantus, a Sikich Subsidiary, this means we have an opportunity to further cement our leadership position in this industry and continue to grow our organization in increasingly exciting ways. This growth is meaningful for every team member at our company because larger companies simply see more interesting client opportunities and can attract impressively talented individuals like you. Through a dedicated focus on key business priorities and intentionally creating a rewarding employee experience, Tantus, a Sikich Subsidiary has developed into a highly regarded provider of professional services and a sought-after employer of choice. Do you want to work with other skilled and agile practitioners who thrive on challenge and growth? We believe everyone has untapped potential. That’s why we lead with vision and act fast, pairing deep expertise with practical solutions. Our teams cut through complexity and deliver real impact. It's our hope that you find more than just a job. At Tantus, a Sikich Subsidiary, you'll find optimism, clear insights and genuine warmth, without egos. Are you ready to grow with us?

Requirements

Must possess an active public trust or higher clearance
Must be willing to work onsite 5 days a week in Washington, DC.
Be able to lift 50 pounds
2+ years of experience in a hardware depot technician role
Experience in virus detection and removal
Be familiar with deployment toolkits for imaging
Technical knowledge of laptop and desktop hardware including peripherals
Hands-on hardware troubleshooting experience
Technical knowledge of printers and scanners
A growth mindset
A public trust or higher clearance.
Values driven – You embody and model absolute integrity and servant leadership and you have a bias for action and continuous innovation.
Uncompromising problem solver – You see opportunities in every business challenge and can develop, articulate and implement solutions.
Collaboration – You are a relationship builder across all levels of the organization and across all business units.
Instills trust – You do what you say, without ego, and you follow through on commitments consistently and credibly.
Impact & influence – You are relentlessly focused on making a difference and can gain support for ideas, proposals and solutions. You get others to act, with or without formal authority, to advance initiatives and objectives.

Nice To Haves

Bachelor’s degree in technology or related field (preferred)

Responsibilities

Provide asset management and distribution support to maintain, manage, track, and update all assets into the Government IT asset management system
Provision end-user workstations using the authorized and standardized image, and follow and maintain a repeatable process that allows for multiple machines to be created simultaneously
Provision end users’ IT equipment, such as workstations and laptops, workstation and laptop peripherals, monitors, printers, mobile devices (including smart phones and personal digital assistants), thin clients, USB drives, VoIP phones and other IT equipment as needed
Provide hardware troubleshooting and repair support to identify, assess, report, mitigate, and resolve physical and/or logical problems and issues with end user computing hardware
Install, upgrade, troubleshoot issues, patch, deploy, and configure baseline images of approved agency operating systems so completed images integrate with all approved agency enterprise hardware and software
Provide exceptional deskside customer support to users of differing backgrounds, skill sets and staffing level, from individual contributors to executives.
Maintain accurate written and digital records of hardware shipped and received
Work in a team environment
Configure VoIP phones, Wi-Fi devices, laptops and peripherals
Be able to work in a data center supporting team members with HW rack installations and running cables

Benefits

Tantus, a Sikich Subsidiary maintains a Flexible Time Off (FTO) Policy. We encourage every full-time employee, as your role permits, to utilize paid time off (personal time, mental/physical health care, vacation, sick leave, etc.). Waiting for time off to accrue is common at other companies. At Tantus, a Sikich Subsidiary, you do not have to wait for this benefit to kick in. FTO is activated on your first day with our organization. Tantus, a Sikich Subsidiary will also recognize paid holidays during the year and strives to permit employees to have time off the last week of the calendar year when client and project work permits.
Tantus, a Sikich Subsidiary offers a comprehensive wellness program to engage, challenge and empower team members to take responsibility for their wellbeing. Activities can be tracked through our wellness provider to obtain gift cards and other rewards.
Flexible work arrangements
Health, dental, vision, life, and accident/death/disability insurance options
HSA employer contribution
Eleven (11) paid holidays annually.
A robust paid Parental Bonding Leave program covering birth, adoption, and foster children.
401(k) with employer contributions
Tuition reimbursement
Generous employee referral bonus program
Client referral bonus program
Pet insurance
FORCE – Tantus, a Sikich Subsidiary community volunteer program enabling each team member to use up to four hours of paid time annually to volunteer and make a difference in their local communities.