Deposits Analyst

Barclays • Henderson, NV

371d • $48,000 - $69,000

About The Position

As a Deposits Analyst at Barclays, you will play a crucial role in safeguarding customers from deposit fraud by monitoring transactional activities and account settings. Your responsibilities will include reviewing documentation for applicants who fail identity verification and implementing fraud prevention strategies. This position requires a blend of customer service, analytical skills, and collaboration with various stakeholders to effectively combat fraud and enhance customer care.

Requirements

• Experience in call center operations and customer service (in-person or virtual).
• People management or leadership experience.
• Ability to work in a hybrid or virtual environment.
• Moderate level of computer literacy and technical issue troubleshooting experience.
• Experience in fraud prevention, bank operations, or call center banking.

Nice To Haves

• Decision-making and problem-solving skills.
• Ability to work resourcefully with minimal supervision.

Responsibilities

• Monitor customer accounts for suspicious or fraudulent activities and take appropriate action.
• Execute customer query support, including credit card inquiries and case resolution related to suspected fraud.
• Collaborate with internal stakeholders and law enforcement agencies in fraud cases.
• Develop and implement fraud prevention strategies and procedures using detection tools and technologies.
• Support business operations functions, including risk management and compliance.
• Identify trends and developments related to regulatory requirements and internal policies for fraud prevention.
• Manage and develop KPIs to measure the effectiveness of fraud prevention operations.
• Conduct investigations and report fraud incidents.

Benefits

• Competitive salary range of $48,000 - $69,000 per year.
• Opportunities for professional development and career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed