Deposit Servicing Representative

Hawaiiusa Federal Credit Union • Honolulu, HI

98d • $20 - $22

About The Position

HawaiiUSA FCU is seeking a dedicated Deposit Servicing Representative to join our team. This role involves servicing Share, Draft, Certificate, and IRA accounts post-opening, supporting both internal and external members across multiple channels. The ideal candidate will be adaptable, detail-oriented, and committed to enhancing the efficiency of deposit servicing duties.

Requirements

• Two years demonstrated high performance in a financial organization with emphasis on operations.
• High School diploma or GED with business related courses beneficial; or a BA degree preferably in Business with an emphasis in Finance, Economics, Marketing, or Accounting.
• Two to four years of related experience, preferably with an emphasis on financial services operations.

Nice To Haves

• Professional etiquette and customer service.
• Strong analytical, decision-making, and communication skills.
• Independent, team-oriented, and organized.
• Maintain confidentiality.
• Effective presentation skills.
• Goal-oriented and adaptable.

Responsibilities

• Process checks, drafts, charge backs, and tax levies.
• Handle IRA RMD transactions and support.
• File legal documents for garnishments.
• Manage account maintenance and incoming mail.
• Support trust account openings and check/share adjustments.
• Prepare charge-offs and review branch forms.
• Maintain document imaging and support Deposit Servicing functions.
• Meet daily deadlines and resolve Helpdesk issues.
• Assist with ledger reconciliations and cross-train for back-office tasks.
• Update procedures, generate reports, and process Escheat Accounts.
• Suggest workflow improvements.
• Perform other duties as assigned.

Benefits

• 100% coverage of employees single medical, drug, vision, and dental monthly health insurance premiums.
• Paid volunteer time.
• Matching charitable donations up to $250 per year per employee.
• Tuition assistance for higher education.
• Paid Time Off and 11 Paid Holidays.
• 401(k) with 3% Employer Contribution.
• Health insurance.
• Vision insurance.
• Dental insurance.
• Prescription drug insurance.
• Life insurance.
• Flexible spending account.
• Disability insurance.
• Opportunities for advancement.
• Employee assistance program.
• Referral program.
• Retirement plan.
• Employee discount.
• Paid training.
• Professional development assistance.
• AD&D insurance.
• Volunteer time off.
• Credit union membership.
• Paid orientation.

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED