Deposit Services Representative I

Androscoggin Bank • Lewiston, ME

106d

About The Position

Androscoggin Bank, named a 2025 Best Place for Working Parents, has an opening for a Deposit Services Representative. In this role, you will work alongside a team of individuals to help process a variety of applications, changes and renewals, and work with many bank documents. We are seeking someone with a banking or finance background that has experience working within a confidential environment. In addition to maintaining a variety of ledgers, reports and files, you will use your eye for detail to confirm accuracy in tasks. Previous experience working within a Fiserv Core is helpful, but not required. If you are a quick learner with the need to work within a great culture, Androscoggin Bank may be the place for you!

Requirements

• Associate's degree (A. A.) or equivalent from two-year college or technical school; or 2-3 years related experience and/or training; or equivalent combination of education and experience.
• Minimum of 2-3 years client service/support in Banking or related field.
• Requires knowledgeable background of the bank's procedures and policies regarding retail and commercial banking function.
• Thorough knowledge of branch operations, back office operations and procedures.
• Working knowledge of compliance issues as they affect electronic banking.
• Requires knowledgeable background of computer systems, the Internet and navigation through the Internet with various browsers and Internet Access Companies.
• Demonstrates strong product knowledge and is able to explain features and benefits of each product/service.
• Ability to identify client needs, recommend applicable products/services and close the sale.
• Proven communication and interpersonal skills.
• Ability to handle multiple priorities and tasks.

Nice To Haves

• Previous experience working within a Fiserv Core.

Responsibilities

• Reviews reports and forms for quality control, clears exceptions or non-posted items.
• Balances reports, makes necessary computer entries.
• Processes a variety of bank work including, but not limited to: daily stop payment suspects; returned deposited items and large dollar notifications; Reclamation Notices; Notice of Levy; Subpoenas; CD renewals; changes in customer accounts; IRA paperwork; Savings Bond Window Transaction Reports; verifications of deposit accounts; etc.
• Reconciles various accounts to general ledger at pre-determined intervals.
• Prepares various reports on a pre-determined schedule.
• Prepares, types and mails customers notification forms of bank-originated entries and makes necessary posting to accounts and General Ledger.
• Maintains and updates various logs, ledgers, registers and databases.
• Researches customer orders and branch questions and processes work to resolve.
• Communicates answer to involved parties.
• Responds in a timely manner to both internal and external customers with account questions, does research as necessary.
• Posts work to General Ledger through a block as necessary.

Benefits

• Generous PTO plan.
• Paid holidays.
• Paid volunteering time.
• 401k participation with an ample match.
• Access to Androscoggin Bank's full insurance benefit package, which includes medical, dental, vision, life, and disability.
• Paid parental leave granting all new parents six weeks of full pay.
• Tuition and education reimbursement.
• Career paths available for interested employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Associate degree