Deposit Services - CIS (Customer Information System) Specialist
About The Position
Primary Purpose: To support operational core systems from a member data integrity perspective. Coordinate and assist in troubleshooting operational errors related to member data to include but not limited to Insight and ImageCentre. Perform routine analysis and maintenance to enhance member data accuracy. Partner with business stakeholders to identify member data deficiencies. Essential Responsibilities: Interact directly with members (when necessary) to update bank systems of record. Perform routine analysis and maintenance on bank systems of record for member data. Partner with IT Business Analysts to identify technical solutions when applicable. Become a resource and advocate for data integrity within the organization by identifying educational needs. Provide guidance and instruction to operational teams regarding recommended procedural changes needed to improve collection and maintenance of member data. Other related duties as assigned. Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA) Other duties as assigned.
Requirements
- Analytical, organizational, and logical reasoning skills.
- Ability to work independently, analyze data, and recommend appropriate actions.
- Experience with Microsoft Office applications, including, but not limited to Outlook, Word, Excel, PowerPoint, and Visio.
- Effective communication skills both written and verbal.
- Dependable, elevated level of initiative, inquisitive nature, and positive attitude.
- Enjoy incredibly detailed research, data entry and documentation.
- Ability to manage and prioritize multi-faceted workload effectively and thrive in a deadline driven work environment.
Nice To Haves
- Excel experience
- Working knowledge of Banking systems and processes.
- Recent experience working with banking core software platforms and related systems.
- Understanding of regulatory requirements related to bank operations.
Responsibilities
- Interact directly with members (when necessary) to update bank systems of record.
- Perform routine analysis and maintenance on bank systems of record for member data.
- Partner with IT Business Analysts to identify technical solutions when applicable.
- Become a resource and advocate for data integrity within the organization by identifying educational needs.
- Provide guidance and instruction to operational teams regarding recommended procedural changes needed to improve collection and maintenance of member data.
- Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA)
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
