Deposit Quality Control Specialist

Vantage Bank•San Antonio, TX

About The Position

At Vantage Bank, we're driven by a deep commitment to supporting our customers, valuing our employees, embracing diversity, fostering meaningful connections, and providing outstanding service every step of the way. JOB SUMMARY The Deposit Quality Control Specialist examines a variety of new account files. Their main duty is to review all types of personal accounts and business accounts to ensure that files comply with all bank policies and regulatory requirements. The Deposit Quality Control Specialist identifies mistakes and flags them with the appropriate “tickler” and supports in reviewing reports and scanning files into the appropriate system.

Requirements

High School diploma, general education degree (GED), or equivalent required; Bachelor’s degree or some college a plus.
Prior banking experience preferred.
Excellent verbal, written, presentation and interpersonal communication skills.
Proficient computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, and internet research skills.
Able to adapt to constant change and periods of fast-paced situations while sticking to and meeting deadlines.
Excellent time management and organizational solving skills with the ability to multi-task.
Ability to work independently with minimal supervision while performing assigned duties.
Ability to be flexible and adjust to changing schedules.
Ability to effectively communicate with people at all levels.

Responsibilities

Ensures all CIP required information, and documentation was obtained by the new accounts representative.
Verifies products, codes, and customer’s information on new and updated files in a timely manner.
Add/Delete ticklers on system on new accounts files when errors are detected or cleared.
Review of new DDA & DDA file maintenance reports daily.
Review of new CD & CD file maintenance reports daily.
Review of new SDB & SDB file maintenance reports daily.
Scans new account files into Director in a timely manner.
Verifies that all new accounts files were scanned into Director.
Conducts audits of new accounts reviewed, and file maintenance conducted.
Routinely performs maintenance on accounts.
Responds to employee inquiries regarding their ticklers on accounts.
Prepares and mails CD Interest checks to customers
Review of various reports for proper maintenance and compliance.
Prepares and mails Truth-In-Savings Disclosures as needed on product changes and upon CD maturities on terms 12 months or greater.
Assists with IOLTA interest reporting.
Assists internal customers by phone and email.
Other duties as assigned.