First Guaranty Bank-posted 4 months ago
Full-time • Entry Level
Hammond, LA
Credit Intermediation and Related Activities

The Deposit Quality Control Specialist is responsible for the reviewing of new accounts and account changes which involves reviewing documentation, all applicable Bank systems, and KYC to ensure all accounts are in line with policy and Bank procedures. Additional responsibilities of performing a variety of tasks to support the back-office deposit operations function of the bank. It is critical that tasks are performed in a timely and accurate manner in accordance with regulatory requirements and department procedures.

  • Verify accuracy on new deposit accounts-documentation and system (DDA, SAV, CD, IRA, and Safe Box)
  • Completing account maintenance request
  • Monitors/Verifying COA/COP; Stop Payments; Reg CC Holds; Dormant
  • Handling daily Unposted Item Repair (UIR); Return Item Processing (RIP); and Posted Exception Processing (PEP) for DDA, SAV, Safe Box, CD, and IRA processing
  • Processing Charge Back Items
  • Processing encoding errors; check adjustments thru Fedline Processing daily notices, interest/RMD checks
  • Tracking rate deviation for management
  • Reconcile various internal and general ledger accounts on a daily/monthly basis
  • Processing request for Tax Levies and Child Support freeze
  • Working death notifications received from branches, along with DNE and Reclamations received
  • Balancing daily Teller reports
  • Handling IntraFi Network (Promontory) CDARS/ICS accounts and Reiche & Tang DDM accounts (documentation, account setups, daily balancing, and notices/statement mailings)
  • Processing Foreign Items Cash Letters to FED
  • Verifying redeemed Savings Bond interest reported for accuracy
  • Handling B-Notice notifications
  • Assisting with processing daily lock box payments, as needed
  • Scanning/Verifying Deposit Account Documentation into FCM
  • Verifying accuracy for IRA yearend tax reporting
  • Knowledgeable in all types of deposit products and services offered by the bank, plus the related support of those products/services
  • Assisting branches with questions
  • Assist in the creation and updating of procedures while routinely looking for ways to improve the process
  • Works on various types of projects when needed
  • Adheres to the BSA Policy and all other Bank Policies
  • Other duties and responsibilities as may be assigned by supervisor
  • High School Diploma required
  • Good customer service and communication skills (written/verbal)
  • Must be able to handle fast paced environment, with good judgement and exercise discretion
  • Ability to work with a team, as well as independently
  • At least 2-year experience in Teller/CSR background required
  • Proficient with Computer skills, including Microsoft Word, Excel, and Outlook
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life/AD&D insurance
  • Prescription drug benefits
  • Long term disability
  • Salary continuance (short-term disability)
  • Paid holidays
  • Paid vacation and sick leave
  • Tuition reimbursement program
  • 401k
  • Section 125 cafeteria plan
  • Opportunity to earn FGB stock grants
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