Legacy National Bank-posted just now
Full-time • Entry Level
Springdale, AR
51-100 employees

Position Summary: The Treasury Management Support position is primarily responsible for assisting with online banking, ACH, wires, remote deposit, cash sweeps, and positive pay. This position will need to build a strong knowledge of bank and treasury products to assist internal and external customers with Treasury Management products and service.

  • Takes part in and embraces the Legacy culture by providing excellent customer service to internal and external customers.
  • Assist customers and employees with the completion of wire requests and monitor the activity of the wire system(s)
  • Provide support for online banking new enrollment, logon issues or general questions regarding Legacyar.com, mobile banking, bill pay or Zelle.
  • Support the Treasury Sales team by custom building ACH, Wire, RDC, Cash Sweeps and Positive Pay services for clients.
  • Monitor daily ACH files that may require timely approval.
  • Add new ACH or Wire Services for business clients.
  • Review incoming Positive Pay files, resolve any issues with posted items and contact customers as needed to answer unresolved statement items.
  • All other responsibilities as assigned.
  • A high school diploma or GED equivalent.
  • 1-year previous bank experience.
  • Must demonstrate attention to detail.
  • Proficient in Microsoft Office.
  • Strong interpersonal skills and ability to communicate clearly both orally and in written form.
  • Previous deposit operations experience.
  • 3 years previous bank experience.
  • Bachelor’s degree in accounting, finance, or related areas.
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