Deposit Operations Representative
About The Position
The Deposit Operations Representative will perform multiple entry level functions and transactions in General Processing. Areas of responsibilities include but are not limited to remittance processing, account maintenance, and reconcilement of official checks. We pride ourselves on offering world class service in a collaborative and supportive team environment. Our success is dependent upon flexible employees who are self-motivated, dependable, diligent, and team and member focused. S3 STAR Values: Service Teamwork Attitude Results Location: Canton, MD - potential for Hybrid schedule
Requirements
- 1 year of customer service, banking or financial experience preferred.
- Understands the basic procedures and regulatory guidelines preferred.
- Strong analytical, organizational, and time management skills.
- Strong communication skills, both verbal and written.
- Ability to work collaboratively with a team and management as well as independently.
- Ability to handle multiple tasks simultaneously with a high degree of accuracy.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
Responsibilities
- Fulfills member requests submitted through Activity Manager/Move.
- Processes various account transactions which can include but not limited to posting payments, certificate of deposits, IRA deposits, decedent accounts, account inquiries, statement requests, and check copies, etc.
- Respond to inquiries from branches, members, and internal departments for deposit related products and services that are in compliance with the general processing policies and procedures.
- Receives and reviews incoming mail for processing.
- Must secure and maintain confidential member information.
- Evaluates and resolves unique situations such as demanding or complicated member requests.
- Prioritizes workload to manage high priority cases.
- Offers alternatives when dealing with complex situations that would require extensive research.
- Additional job-related projects and duties as assigned by management.
Benefits
- Group medical, dental, and vision coverage insurance
- Generous Paid Time Off
- Up to 11 Paid Holidays Per Year
- 401(k) With Employer Match and Discretionary Contribution
- Employee Referral Program
- Wellness Programs
- Peer-to-Peer Recognition Program
- Salary commensurate with experience with an expected range of $20.43 - $21.00/hour.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Securities, Commodity Contracts, and Other Financial Investments and Related Activities
Education Level
No Education Listed
Number of Employees
501-1,000 employees
