Deposit Operations Associate

Bancfirst•Stillwater, OK

5d•Onsite

About The Position

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answer incoming customer service phone calls in a professional manner Daily review and processing of unposted items and return items. Review and track overdrawn and charged-off accounts. Process incoming and outgoing domestic and international collection items. Perform account maintenance. Process Branch Deposit reports daily. Will be cross-trained on various positions in the department. Perform other job related duties and special projects as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

Customer service oriented.
Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications.
Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines.
Outstanding listening and communication skills, both written and verbal.
Excellent organizational skills.
Analytical, detail-oriented with good decision making skills.
Must demonstrate a business professional image and demeanor.
Work well individually and with a team while maintaining a positive attitude.
Work well under stress and deadlines while managing multiple tasks.
Self-starter with the ability to multi-task.
Excellent work ethic
Regular and consistent attendance and punctuality is an essential function of the job