Deposit Operations Associate I
About The Position
Performs a variety of duties including data entry, review and analysis of functions related to deposit, electronic, and/or card services. Key Responsibilities Reviews data, reports and documents for technical verification, reconciliation and issue error resolution. Answers inquiries and communicates in a timely professional manner to all internal and external members. Escalates issues to manager when necessary. Stays current and informed on all pertinent job and department functions. Implements and adheres to changes as necessary. Gather information and compile statistics to prepare special and reoccurring reports. Participates in meetings and conferences. Shares information with relevant parties. Looks for efficiencies and opportunities to recommend changes to policies and procedures within department. Assists in updating and delivery of training materials as it pertains to area of responsibilities. Is responsible for adhering to operational controls, including compliance with all required regulations and policies such as the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) to ensure the safety and soundness of the Franklin Mint Federal Credit Union and its members.
Requirements
- High School Diploma and 1-3 years of experience in financial services industry or experience in customer service or, equivalent experience
- Customer/Member Service
- Interpersonal/Team Player
- Motivated/Works Independently
- Analytical/Problem Solving
- Organizational Skills
- Detail Oriented
- Verbal/Written Skills
- Microsoft Office
- Prioritize/Multi-task
- Ability to work a flexible schedule, including some weekends
- Must maintain confidentiality
Responsibilities
- Performs data entry
- Reviews and analyzes functions related to deposit, electronic, and/or card services
- Reviews data, reports and documents for technical verification, reconciliation and issue error resolution
- Answers inquiries and communicates in a timely professional manner to all internal and external members
- Escalates issues to manager when necessary
- Stays current and informed on all pertinent job and department functions
- Implements and adheres to changes as necessary
- Gathers information and compiles statistics to prepare special and reoccurring reports
- Participates in meetings and conferences
- Shares information with relevant parties
- Looks for efficiencies and opportunities to recommend changes to policies and procedures within department
- Assists in updating and delivery of training materials as it pertains to area of responsibilities
- Adheres to operational controls, including compliance with all required regulations and policies such as the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC)
Benefits
- Team Based Incentives and Performance Bonus Opportunities
- Referral Incentive Opportunities
- Generous Paid Time Off
- Medical, Dental and Vision plans
- Health Savings Account with employer contribution
- Flexible Spending Accounts
- 401K with employer contribution and match
- Employer paid life insurance/AD&D
- Supplemental insurance plan options
- Employer paid Short and Long term disability programs
- Paid Family Leave
- Tuition Reimbursement
- Training and Development Programs
- Paid Holidays
- Paid Volunteer Time Off
- Employee Assistance Programs
- Pet Insurance
- YMCA360 Access
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
